Sales Integration Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Establish new customer connections, safeguard existing ones, and sustain revenue during the transitional phase of newly acquired businesses.

• Work in conjunction with Store Managers, Account Development Specialists, Sales Directors, and regional leadership.

• Recognize strategic, high-revenue, or at-risk customer accounts prior to and following the acquisition closure.

• Create and implement customer retention strategies for designated stores, territories, and customer segments.

• Engage with installers, wholesalers, and other customers to strengthen relationships and promote NAPA/UAP parts, programs, and services.

• Ensure seamless post-integration customer service and address any transition-related challenges.

• Monitor sales activities, ordering behaviors, attrition, service concerns, and performance in relation to business plan estimates.

• Take corrective measures based on customer trends.

• Discover growth opportunities within existing acquired customers and support initiatives to surpass sales objectives.

• Participate in joint customer engagements with sales management and fellow sales team members.

⛳️ Requirements

• Minimum of 3 years' experience in business-to-business (B2B) sales, account management, customer retention, or customer service.

• Experience within the automotive aftermarket, distribution, wholesale, or installer sectors.

• Excellent skills in relationship cultivation, negotiation, communication, and problem-solving.

• Capability to analyze sales data and prioritize accounts based on revenue, strategic significance, and retention risk.

• Possession of a valid driver's license.

• Willingness to travel within the assigned market (25%).

• Bilingual proficiency in French and English is mandatory.

• Ability to collaborate effectively with internal clients across Canada.

🏝️ Benefits

• Opportunity for remote work.

• Commitment to employment equity and inclusive hiring practices.

• A diverse and respectful workplace culture.