Sales Engineer – Strategic

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist customers in resolving intricate data challenges within complex environments.

• Lead technical exploration to grasp customer environments, needs, limitations, and success metrics.

• Create tailored solutions for customers by integrating platform components with genuine architectures and business results.

• Take ownership of the POV and POC processes from start to finish, in line with established success metrics.

• Establish credibility with security professionals, including analysts, detection engineers, and leaders in security operations.

• Address technical inquiries and objections, involving specialists for unique cases and challenging evaluations.

• Collaborate with the Regional Sales Manager on account strategies, opportunity planning, and technical winning strategies.

• Foster technical advocates within accounts and broaden connections beyond the initial champion.

• Manage the technical sales process, which includes maintaining CRM accuracy, aligning with MEDDPICC, achieving milestones, and ensuring follow-through.

• Share expertise with team members in the regional solutions engineering team.

• Occasionally undertake responsibilities outside of regular working hours across various time zones.

• Willingness to travel up to 30%.

⛳️ Requirements

• Practical experience in or familiarity with a security analytics workflow, such as a SOC, detection engineering, threat hunting, or incident response, or experience supporting these teams as a technical resource.

• Proficient understanding of SIEM and security analytics platforms and their everyday use by security teams.

• Credibility established through specific practitioner examples and an industry perspective.

• Experience in leading technical discovery and converting requirements into solution designs.

• Capability to design a well-architected system without being an expert in every component.

• Quick learning ability for unfamiliar technologies.

• Proficient in articulating technical trade-offs to practitioners and decision-makers, including managing objections.

• Sound judgment in ambiguous situations.

• Ability to utilize AI to enhance effectiveness in the role.

• Customer-centric mindset.

• Senior-level experience in Sales Engineering, Solutions Architecture, or a comparable customer-facing technical role.

• Solid foundation in data movement, telemetry pipelines, logging, networking, or data architecture.

• Experience conducting hands-on evaluations, POVs, or POCs in cloud, hybrid, and enterprise environments.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Short-term disability insurance.

• Life insurance.

• Paid holidays.

• Paid time off.

• Fertility treatment benefit.

• 401(k).

• Equity.

• Incentive compensation (commission) for sales and certain sales-adjacent roles.

• Remote-first work arrangement.

• Opportunity to collaborate with a global workforce.

• Corporate Bonus Program for eligible non-sales roles.