Sales Engineer II

This is a fully remote position, open to applicants in Texas.

📋 Description

• Attain comprehensive expertise in all Dedrone technologies.

• Facilitate business and technical presentations.

• Engage in technical discussions with IT departments, CIOs, channel partner executives, and technical stakeholders.

• Establish and oversee expectations for customers and team members.

• Provide initial technical support throughout the pre-sales process.

• Address sales challenges through innovative thinking and adaptability.

• Cultivate relationships with key partners.

• Respond to customer Requests for Proposals (RFPs) and Requests for Information (RFIs).

• Position technology in relation to competitive products.

• Represent Dedrone products, company values, and brand during customer meetings and field events.

• Manage the Proof of Concept (POC)/Pilot process, including logistics coordination, requirement assessment, test customization, and assistance with configuration and orientation.

• Enhance or create technical documentation.

• Capture feature requests and offer insights to Product Management, Sales, Development, Support, Engineering, and Marketing teams.

• Draft Statements of Work for Professional Services.

• Execute other assigned tasks and projects.

⛳️ Requirements

• Willingness to travel up to 50%.

• Strong understanding of networking concepts: IP, ARP, DNS, DHCP, SNMP, PoE, Ethernet, and IEEE 802.11.

• Familiarity with Linux operating systems.

• Basic knowledge of physical security and IP camera placement and technologies.

• Fundamental understanding of drone technology; experience with flying is a plus.

• Associate degree in Engineering, Computer Science, or a related field, or a minimum of 5 years of relevant experience.

• 3 to 5 years of experience in customer-facing pre-sales or consulting roles is required.

• Experience in selling SaaS-based solutions.

• Attributes such as intellectual curiosity, humility, accountability, and a positive mindset.

• Basic knowledge or interest in security, IPsec, InfoSec, hacking, and exploitation tools and methodologies.

• Fundamental knowledge of computer hardware, operating systems, and storage devices.

• Capability to work independently with significant freedom for action and decision-making.

• Excellent presentation skills, technical aptitude, ability to simplify complex concepts, and experience working cross-functionally.

• Experience in developing Statements of Work or similar documentation.

🏝️ Benefits

• Competitive salary and a 401k plan with employer matching.

• Discretionary paid time off.

• Paid parental leave for all employees.

• Comprehensive Medical, Dental, and Vision plans.

• Fitness programs available.

• Support for emotional and mental wellness.

• Opportunities for learning and development.

• Employee Resource Groups (ERGs).

• Complimentary snacks available in our offices.