Sales Engineer II

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Attain expertise in all aspects of Dedrone technology

• Deliver engaging business and technical presentations

• Engage in technical discussions with IT departments, CIOs, channel partner leadership, and technical stakeholders

• Establish and manage expectations among customers and team members

• Offer first-level technical support throughout the pre-sales process

• Overcome sales challenges through innovative thinking and adaptability

• Build and nurture relationships with key partners

• Address customer RFPs/RFIs effectively

• Position technology against competing offerings

• Represent company products, values, and brand during customer meetings and field events

• Manage the POC/Pilot process, including logistics, requirements assessment, customized testing, configuration, and orientation

• Enhance or create technical documentation

• Collect requested features and relay feedback to Product Management, Sales, Development, Support, Engineering, and Marketing

• Create Statements of Work for Professional Services

• Undertake additional assigned duties and projects

⛳️ Requirements

• Willingness to travel up to 50%

• Strong understanding of Networking (IP/Arp/DNS/Dhcp/SNMP/PoE/Ethernet/IEEE802.11) and Linux

• Basic knowledge of Physical Security, IP-Camera Placement, and related technology

• Fundamental understanding of Drone technology; experience in flying is desirable

• Associate’s degree in Engineering or Computer Science (or a related field), or over 5 years of relevant experience

• 3-5 years of customer-facing pre-sales or consulting experience required

• Proven experience in selling SaaS-based solutions

• Possess intellectual curiosity, humility, accountability, and a positive mindset

• Basic understanding or interest in security, IPsec, InfoSec, hacking, and exploitation tools and methodologies

• Fundamental knowledge of computer hardware, operating systems, and storage devices

• Ability to work autonomously with significant freedom for decision-making while focusing on achieving optimal results in a collaborative development environment

• Excellent presentation skills, technical proficiency, capability to simplify complex concepts, and ability to work across various functions

• Experience in developing Statements of Work (SOW) or similar documentation

🏝️ Benefits

• Competitive salary and 401k with employer matching

• Discretionary paid time off

• Paid parental leave for all employees

• Comprehensive Medical, Dental, and Vision plans

• Access to Fitness Programs

• Support for Emotional & Mental Wellness

• Opportunities for Learning & Development

• Participation in Employee Resource Groups (ERGs)

• Availability of snacks in the office