Sales Engineer

This is a fully remote position, open to applicants in Alabama, +44 more states.

📋 Description

• Deliver both pre- and post-sales technical assistance, which encompasses system planning, customer education, and system enhancement.

• Attain expertise in Silvus radio and networking solutions, highlighting their advantages over rival technologies.

• Organize and present product demonstrations during customer visits and equipment assessments.

• Travel to customer locations to offer technical support and facilitate training sessions.

• Diagnose failures and unusual conditions encountered in the field.

• Gather and evaluate field failures and irregularities, providing insights to the development team.

• Assist design engineers in reproducing and troubleshooting issues.

• Engage in resource allocation and hardware maintenance to support sales and business development initiatives.

• Contribute to the advancement of future product development.

• Travel frequently for meetings, events, and demonstrations.

• Report directly to the Director of Sales Engineering.

⛳️ Requirements

• A Bachelor’s degree in Electrical Engineering or a related technical field, along with a minimum of 2 years of proven experience in a pre-and post-sales technical support role; or a High School Diploma/GED with at least 6 years of verified experience in a similar position.

• Expertise in using radio frequency instruments, including signal generators and spectrum analyzers.

• Readiness to travel and work on customer sites.

• Possession of an active U.S. Government SECRET clearance or the capability to secure one within 15 months of employment.

• Must be a U.S. Citizen due to obligations involving clients under U.S. government contracts.

• Successful completion of a background check and drug screening.

• Familiarity with Linux operating systems.

• Strong understanding of TCP/IP protocol and networking.

• Experience in operating and testing IP radios/modems.

• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.

• Proficiency in programming languages such as C/C++.

• Capability to lift equipment weighing up to 50 lbs.

• Willingness to travel approximately 50% of the time, or even more.

🏝️ Benefits

• Incentive Bonus Plans.

• Medical, Dental, and Vision benefits.

• 401K with Company Match.

• 10 Paid Holidays.

• Generous Paid Time Off Packages.

• Employee Stock Purchase Plan.

• Paid Parental & Family Leave.

• Referral Payment Plan.

• 100% remote work option based on location.