Sales Enablement Manager

This is a fully remote position, open to applicants in Colorado, +8 more locations.

📋 Description

• Take charge of the onboarding program for new sales representatives from their first day until they achieve full quota readiness, with established milestones and certifications.

• Collaborate with Sales managers to monitor the time taken to secure the first deal and reach full productivity, addressing any factors that may hinder representatives' progress.

• Organize and deliver both live and virtual training sessions covering the PAR platform story, product updates, sales processes, discovery techniques, objection handling, and competitive positioning.

• Educate representatives on how to sell Loyalty, POS, Hardware, Back-of-House, Ordering, Pay, and Services collectively to enterprise and emerging market clients.

• Conduct role plays, call reviews, and pitch certifications that simulate real deal conversations.

• Develop and maintain on-demand training materials within learning platforms and sales tools, including videos, guides, and job aids.

• Create and oversee sales playbooks, battlecards, case studies, and talk tracks in collaboration with Product Marketing.

• Ensure that enablement content is up-to-date and easily accessible for representatives.

• Set program baselines and feedback mechanisms based on input from representatives and managers, as well as win/loss data and call recordings.

• Establish a regular review process using Gong to pinpoint enablement opportunities.

• Design and implement knowledge checks, quizzes, and certifications.

• Track completion rates, scores, and readiness gaps, and adjust subsequent training accordingly.

• Collect insights from the field to identify stalled deals and gaps in knowledge, messaging, or skills.

• Collaborate with Product teams on launch enablement prior to customer releases.

• Monitor competitor messaging from Toast, Oracle, and NCR.

• Assist in Salesforce readiness by training representatives on necessary fields, stages, and processes.

• Connect Sales, Marketing, Product, Revenue Operations, and HR by turning cross-functional knowledge into actionable resources for sellers.

• Present program plans, progress updates, and outcomes to Sales leadership and executives.

• Secure executive support for significant initiatives and clearly communicate the program's purpose to facilitate adoption.

• Utilize AI tools to expedite training development, analyze call and readiness insights, personalize learning, identify knowledge gaps, and enhance access to enablement resources with human oversight.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Education, or a related field, or equivalent professional experience.

• Over 5 years of experience in Sales, Sales Enablement, Sales Training, Product Marketing, or a similar field.

• Demonstrated ability to onboard and train sales teams in live, virtual, and on-demand formats.

• Excellent facilitation and presentation skills, with the ability to gain credibility among experienced sellers.

• Experience in developing training content and administering knowledge checks or certifications through a learning platform or sales enablement tool.

• Familiarity with Salesforce and sales processes, along with comfort using enablement tools and learning management systems.

• Strong writing skills and sound instructional design judgment.

• Proficient project management skills with the capability to juggle multiple priorities under tight deadlines.

• Ability to work collaboratively with Sales leaders, Product teams, and executive stakeholders, building trust quickly.

• Knowledge of Gong, Showpad, and monday.com.

• Experience in restaurant technology, POS, hardware, or enterprise SaaS sales.

• Background in supporting complex, multi-product enterprise sales and emerging market or mid-market sales cycles.

• Eligibility to work in the United States.

• Legal authorization to work in the U.S. or Canada.

🏝️ Benefits

• Bonus eligibility.

• Additional compensation may include commission and/or equity, if applicable.

• Remote work arrangement.

• Equal employment opportunities.

• Reasonable accommodations for individuals with disabilities.