Sales Effectiveness Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales Leadership to assess coaching and development requirements pertaining to sales abilities, business acumen, product knowledge, systems, processes, and customer interaction.

• Create, develop, and deliver training sessions, workshops, practice activities, and on-demand educational content.

• Design and maintain assessments to evaluate knowledge retention, skill enhancement, and readiness milestones.

• Lead role-play exercises, coaching sessions, and practice scenarios.

• Produce learning materials, presentations, sales scripts, guides, and supplementary resources.

• Aid onboarding and continuous employee development through tailored coaching plans and structured learning experiences.

• Participate in sales training events and work alongside stakeholders to enhance supplemental learning experiences.

• Engage in customer-facing call observations and provide documented coaching feedback.

• Contribute to the development of training content, learning pathways, and governance of enablement resources.

• Assist in the planning, development, and facilitation of new-hire boot camps and educational events.

• Establish and assess training effectiveness through evaluations, feedback, and learning metrics.

• Collaborate with stakeholders to enhance training programs and employee development initiatives continuously.

• Travel as necessary for training events, boot camps, national meetings, customer advisory activities, and other business initiatives.

⛳️ Requirements

• Bachelor's degree in Marketing, Human Resources, Business, or a related discipline.

• Over 5 years of experience in an Account Manager, sales, or a similar customer-facing position with a proven record of success.

• More than 4 years of experience in sales coaching, sales training, learning and development, or a related enablement role.

• Proven experience in coaching and developing sales professionals.

• Expertise in creating and delivering training programs, educational content, assessments, and role-playing activities.

• Strong grasp of sales processes, methodologies, and effective coaching techniques.

• Exceptional presentation, facilitation, communication, and relationship-building skills.

• Ability to collaborate effectively with leaders and stakeholders across various functions.

• Strong organizational capabilities and proficiency in managing multiple priorities in a fast-paced environment.

🏝️ Benefits

• Comprehensive, multi-carrier medical, dental, and vision benefits.

• 401(k) plan with company match.

• Employee Share Purchase Plan.

• Wellness platform with incentives.

• Subscription to the Headspace app.

• Employee Assistance and Time-off Programs.

• Short- and Long-Term Disability insurance.

• Life and Accidental Death Insurance.

• Critical Illness insurance.

• Hospital Indemnity coverage.

• Family bonding and family care leaves.

• Adoption and surrogacy benefits.

• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.

• Annual Paid Time Off.

• Up to two days of paid leave each to engage in Employee Resource Groups.

• Up to two days of paid leave each to volunteer for your chosen charity.

• Annual incentive bonus.