Sales Director

This is a fully remote position, open to applicants in Poland, +3 more countries.

📋 Description

• Establish a sales pipeline through networking and prospecting, responsible for meeting annual revenue goals and KPIs.

• Engage in discovery discussions, collect information, create value-driven business cases, and convert prospects into clients.

• Represent ChargebackHelp at industry networking events, including presentations, solution showcases, booth activities, networking functions, and dinners.

• Acquire comprehensive knowledge of ChargebackHelp products and solutions; demonstrate solutions and conduct product demonstrations.

• Oversee lead filing, opportunity reporting, marketing campaign assignments, and follow-ups in Netsuite CRM.

• Maintain the sales CRM with up-to-date information on leads, opportunities, progress, and competitive intelligence for accurate forecasting and reporting.

• Work alongside relationship management, integrations, internal operations, and other teams to gather onboarding information, complete integrations, assist with client onboarding, resolve inquiries, and tackle challenges.

• Develop business cases and navigate the pricing approval processes for non-standard pricing requests.

• Manage contracts from drafting through revisions to final signature.

• Report directly to the CRO.

• Travel approximately 8–12 times per year or as needed.

⛳️ Requirements

• Minimum of 2 years of experience in card-not-present transaction processing and the online payment sector; knowledge of merchants, ISOs, PSPs, Acquirers, Payment Gateways, and Fraud prevention platforms and their roles in the payment ecosystem.

• At least 5 years of experience in Sales / Business Development Management.

• In-depth knowledge of chargeback and dispute workflows associated with online credit and debit card transactions.

• Proven sales success with the ability to demonstrate value through data-driven business analysis.

• Strong direct-to-customer communication skills, both written and verbal, related to prospecting and sales efforts.

• Ambitious, competitive, and driven to meet and exceed targets and KPIs.

• Team-oriented and collaborative.

• Highly organized, capable of adhering to processes, maintaining CRM systems, and facilitating accurate reporting for the organization.

• Experience with CRMs, legal contract processes, and pricing approval procedures.

• Data-driven with experience managing large datasets in Excel related to customer optimization tasks.

• Willingness to adapt work hours due to collaboration across multiple time zones.

• Open to traveling approximately 8-12 times per year or as needed.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible work environment with options for remote work.

• Supportive company culture that values teamwork and collaboration.