Sales Development Representative – State & Local

This is a fully remote position, open to applicants in Washington.

📋 Description

• Take ownership and develop a specific prospecting strategy for each of the 5 State and Local Territories in collaboration with State and Local Account Executives.

• Identify and qualify new sales opportunities, focusing on business priorities.

• Oversee the progression of opportunities through initial pipeline development stages.

• Engage in outbound prospecting through email, phone, LinkedIn, and other communication channels.

• Investigate agencies, departments, and key stakeholders to uncover pertinent use cases.

• Arrange meetings and demonstrations for State and Local Account Executives across the United States.

• Ensure precise tracking of activities and pipeline data within Salesforce.

• Work together with Account Executives to create targeted account strategies.

• Stay updated on trends in the public sector, procurement processes, and funding cycles.

• Carry out additional responsibilities as reasonably assigned by the employee's supervisor or CEO.

⛳️ Requirements

• Over 8 years of experience in enterprise software or SaaS customer success/account management, specifically within the public sector (military/government/law enforcement/public safety).

• Experience providing user-level product support.

• Proficient in using CRM tools (e.g., SFDC, Hubspot).

• Highly organized with excellent time management skills.

• Demonstrated ability to collaborate and build strong customer relationships.

• Outstanding oral and written communication skills, paired with a keen attention to detail.

• Passionate about technology and public safety.

• Bachelor’s degree or equivalent experience required.

• Willingness to travel within the United States.

• Preferred: Background in selling to or supporting State & Local Law Enforcement.

• Preferred: Knowledge of procurement processes (RFPs, RFIs, contracts, etc.).

• Preferred: Experience with technology in the public sector.

• Preferred: Understanding of compliance, privacy, or regulatory environments.

• Self-motivated and proactive, capable of working independently.

• Receptive to coaching and eager to learn.

• Resilient and tenacious.

• Strategic thinker with robust research skills.

• Team-oriented with a collaborative and growth-focused mindset.

🏝️ Benefits

• Medical, Dental, Vision, STD, and LTD Plans.

• FSA - Medical and Dependent Care.

• EAP and wellness programs.

• 13 Paid Holidays.

• Unlimited PTO.

• Flexible work environment - 100% remote.

• 401(k) plan.

• Stock equity plan.