Sales Development Representative, Payments

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate the adoption of Tekmetric Payments among the current customer base

• Reach out to shops, articulate the operational benefits of integrated payments, assess interest, and schedule attended demonstrations with Payments Specialists

• Oversee list-based outbound calls and Outreach sequences utilizing prioritized accounts

• Schedule attended demonstrations and ensure seamless and accurate transitions

• Keep detailed and organized Salesforce records for every account interaction

• Adhere to structured outreach protocols, reminders, and follow-ups to enhance the customer journey

• Provide insights from conversations to refine targeting, messaging, and activation workflows

• Work collaboratively with Payments Specialists, Fintech leadership, Demand Generation, and Sales Development

• Ensure a positive and consistent experience for Tekmetric customers

• Assist in onboarding coordination for shops that self-register for integrated payments

• Meet success metrics including 50 outbound calls per day, attended demo goals, conversation-to-demo conversion rates, accurate Salesforce data, and adherence to Outreach sequences

⛳️ Requirements

• At least 2 years of experience in payments sales, merchant services, or sales development

• Strong knowledge of outbound sales strategies in a quota-driven environment

• Proven capability to address objections from shop owners and decision-makers

• Exceptional communication skills with a customer-centric approach

• Strong organizational abilities and capacity to manage a high-volume portfolio

• Experience with Salesforce or a comparable CRM

• Ability to collaborate effectively across departments including Sales, Operations, and Fintech

• Preferred: Background in selling or supporting merchant services or fintech solutions

• Preferred: Skill in reading and interpreting merchant statements

• Preferred: Experience engaging with an existing customer base

🏝️ Benefits

• Flexibility to work remotely

• Competitive base salary

• Flexible paid time off

• Paid maternity leave

• Paid parental bonding leave

• Paid medical leave for employees or their loved ones

• Comprehensive Medical, Dental, Vision, and Prescription coverage

• Employee-only plans covering 100% of premiums

• Family coverage with 50% of costs covered

• Free confidential counseling services through BetterHelp

• 401(k) retirement savings plan with a 100% employer match on contributions up to 6%

• Flexible Spending Accounts (FSA)

• Health Savings Accounts (HSA)

• Life and Accidental Death & Dismemberment (AD&D) insurance

• Up to $60 per month for fitness, mental health, or wellness expenses

• $300 home office setup bonus after one year of service

• Support for continuing education

• Team and company-wide offsite events several times a year, with full support for attendance