Sales Development Representative – North America

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research on target accounts to identify key stakeholders, business priorities, and workforce challenges.

• Analyze how potential customers approach technical upskilling, AI adoption, AI literacy, and workforce enablement.

• Engage and prospect potential customers via phone, email, LinkedIn, and various outreach channels.

• Achieve or surpass activity, meeting, and pipeline generation objectives.

• Facilitate discovery conversations, qualify opportunities, and arrange meetings and product demonstrations for the sales team.

• Position O'Reilly solutions in relation to AI readiness, technical capability, employee development, accelerated innovation, and business growth.

• Collaborate with sales teams on account strategies and tailored outreach efforts.

• Discover expansion opportunities and direct them to the relevant account team.

• Ensure accurate tracking of activity, contact, and opportunity data in Salesforce.

• Develop a deep understanding of O'Reilly products, industry trends, competitive options, and technology team requirements.

⛳️ Requirements

• 1–2 years of experience in sales, business development, customer success, recruiting, or a similar customer-facing role.

• A customer-centric, consultative approach and the ability to comfortably initiate conversations with new individuals.

• Capability to comprehend technical concepts and articulate them clearly in customer-friendly language.

• Confidence in navigating questions and objections while establishing trust with prospective clients.

• Excellent verbal and written communication abilities.

• Strong critical thinking, organizational skills, and attention to detail in a dynamic, results-oriented environment.

• Experience using Salesforce.

• Familiarity with LinkedIn Sales Navigator, Amplemarket, Gong, or similar sales tools.

• Preferred: previous experience as a Sales Development Representative, Business Development Representative, or in outbound prospecting.

• Preferred: background in SaaS, enterprise sales, learning technology, or workforce enablement solutions.

• Preferred: knowledge of AI literacy, responsible AI adoption, technical skills development, or related workforce trends.

• Must be eligible to work in the United States; O'Reilly Media Inc. is unable to provide visa sponsorship or immigration support.

🏝️ Benefits

• Structured onboarding, coaching, and opportunities for professional development.

• Clear advancement pathway into more senior sales positions.

• Expert mentorship.

• Fully remote work environment.