Sales Development Representative – Home Services

This is a fully remote position, open to applicants in Ethiopia, +5 more countries.

📋 Description

• Oversee the entire lead generation process, ensuring prompt responses to all customer inquiries via phone, text, and email.

• Generate revenue by diligently following up on all unsold estimates to address objections and secure bookings.

• Streamline the closing process by collecting and processing project deposits (10%) directly within the CRM system.

• Organize and manage high-quality appointments to optimize the technical team's schedule.

• Serve as the primary dispatcher, coordinating technician schedules and updates through ServiceTitan.

• Keep detailed records of all customer interactions and pipeline stages to guarantee that no opportunities are overlooked.

⛳️ Requirements

• Demonstrated sales experience with a history of meeting or surpassing targets.

• Professional proficiency in English, exhibiting outstanding verbal and written communication skills.

• Strong "Team Player" mindset with a proactive attitude towards problem-solving.

• Dependability and punctuality; able to work effectively during Los Angeles (Pacific Time) business hours.

• Innate ability to quickly build rapport and confidently address customer objections.

• Prior experience with ServiceTitan or comparable field service CRM platforms.

• Previous involvement in the home services or electrical sector.

• Proven capability to manage high-volume outreach across multiple channels (Call/Text/Email).

🏝️ Benefits

• Competitive salary based on experience

• Performance-based bonuses and incentives

• Fully remote role with a flexible working environment

• Opportunity to collaborate with growing home service businesses and entrepreneurs