Sales Development Representative, Great Lakes – Ohio Regions

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct high-volume outbound prospecting through cold calls, cold emails, and multi-touch sequences on LinkedIn.

• Promptly address inbound leads, including demo requests, content downloads, webinar sign-ups, trade show participants, and live chat interactions.

• Utilize tools such as ZoomInfo, NationGraph, Starbridge, Pursuit, and similar platforms to identify active agencies, map buying committees, recognize trigger events, and tailor outreach.

• Engage with prospects in real-time using Qualified and appropriately route serious buyers.

• Assess prospects based on their role, agency size, existing systems, pain points, suitability, urgency, and decision-making authority.

• Schedule qualified meetings for Account Executives.

• Collaborate with Account Executives on territory plans, target account lists, and regional prospecting strategies.

• Provide feedback on lead quality, campaign signals, and prospect communication to the marketing team.

• Keep accurate records of current activities, account notes, lead statuses, and opportunity context in Salesforce and HubSpot.

• Achieve or surpass KPIs related to outbound activities, inbound response times, qualified meetings, and pipeline contributions.

• Maintain a thorough understanding of the Fire and EMS landscape, including key players, funding sources, purchasing cycles, and operational challenges.

⛳️ Requirements

• A minimum of 2 years of sales development experience in SaaS or a similar B2B setting, with a proven track record of generating meetings and pipeline.

• Demonstrated cold-calling ability and comfort in conversing with senior decision-makers.

• Competence in managing objections and consistently achieving activity targets.

• Excellent written and verbal communication skills.

• Capability to execute cold outbound sequences and convert inbound demo requests or live chat interactions.

• Proficient in Salesforce and HubSpot for managing pipelines, sequencing, and tracking engagements.

• Practical experience with sales intelligence and prospecting tools such as ZoomInfo, NationGraph, Starbridge, Pursuit, or similar platforms.

• Familiarity with live chat platforms like Qualified is an advantage.

• Self-motivated, organized, and disciplined in process, with strong time management skills.

• Knowledge of Fire, EMS, or public safety operations is beneficial but not mandatory.

• Must be eligible to work for any U.S. employer in the United States.

• Must successfully complete a criminal background check.

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• FSA/HSA

• 401(k)

• Flexible PTO

• Fully remote workplace

• Technology stipend

• Opportunities for advancement

• Other benefits and perks