Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research to identify potential customers that align with the ideal client profile.

• Develop and maintain targeted prospect lists utilizing CRM systems, LinkedIn, and other sales intelligence platforms.

• Perform outbound prospecting through various methods including cold calling, email outreach, and social selling on LinkedIn, as well as other innovative techniques.

• Engage with key decision-makers and influencers within potential client organizations.

• Assess prospects based on their business needs, challenges, timing, and overall fit.

• Arrange qualified discovery meetings for Account Executives.

• Ensure consistent follow-up through multiple communication channels.

• Keep accurate records of activities, contacts, and opportunities in the CRM.

• Work collaboratively with Account Executives, Marketing, and other internal teams on prospecting and messaging strategies.

• Provide feedback from prospects, share market insights, objections, and trends with the sales and marketing teams.

• Achieve or surpass goals related to activity, meetings, and pipeline generation.

• Continuously enhance knowledge of company services, target markets, and the competitive landscape.

• Generate qualified sales opportunities for the Account Executive team.

⛳️ Requirements

• High school diploma or equivalent qualification.

• 1–2+ years of experience in a customer-facing position (sales, business development, or customer service).

• Proficiency in prospecting via phone, email, and LinkedIn, including skills in cold calling and objection handling.

• Familiarity with Microsoft 365 and LinkedIn; ability to learn CRM software (e.g., Salesforce, HubSpot).

• Eagerness to learn about managed IT, cybersecurity, and cloud fundamentals.

• Reliable internet connection and a quiet home workspace suitable for full-day calls.

• Excellent verbal and written communication skills.

• Comfortable initiating conversations and speaking with new individuals.

• Self-driven, persistent, and capable of working independently.

• Strong organizational and time-management capabilities.

• Ability to manage multiple prospects and follow-ups concurrently.

• Open to coaching and receptive to feedback.

• Competitive and results-oriented while maintaining a professional, consultative demeanor.

• Comfortable with making cold calls and engaging prospects who may not be familiar with the company.

• Inquisitive and able to ask insightful questions to reveal business needs.

• Ability to learn and communicate technology and business concepts effectively.

• Competent in using company-provided equipment and adhering to Sourcepass security and data-handling policies.

• Availability for team meetings, training sessions, and coaching opportunities.

• Must complete Employment Eligibility Verification (Form I-9) upon hire; employment eligibility will be verified in the United States.

🏝️ Benefits

• Fully remote position, with the option for candidates near a Sourcepass office to work onsite.

• Occasional travel may be required for team meetings or events.

• Company-provided equipment.

• Standard business hours.

• Access to training and coaching sessions.

• Equal Opportunity Employer dedicated to fostering an inclusive environment.