Sales Development Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Acquire knowledge about Roofr, including its industry, competitors, and unique value proposition.

• Carry out a substantial volume of daily tasks, encompassing calls, emails, and social selling.

• Engage with and assess inbound leads.

• Establish rapport with various levels of buyers.

• Grasp prospect needs and articulate how Roofr can assist.

• Collaborate with Account Executives on the handoff of qualified opportunities.

• Record use cases, timelines for purchases, and subsequent steps.

• Achieve monthly, quarterly, and yearly targets.

• Manage customer expectations and enhance customer satisfaction.

• Deliver precise pipeline forecasts and ensure the cleanliness of CRM data.

• Assist in defining and refining sales processes, strategies, and tactics.

• Aid customers in navigating Roofr’s toolset.

• Provide an exceptional experience for both Spanish- and English-speaking clients.

⛳️ Requirements

• Minimum of 2 years of experience in a related field.

• Availability to work on a PST schedule, preferably residing in the Pacific, Mountain, or Central time zones.

• Self-motivated, detail-oriented, quick learner, and capable of thinking on your feet.

• Excellent interpersonal skills and a creative approach to problem-solving.

• Ability to accept feedback, make necessary adjustments, and address objections.

• Comfortable communicating over the phone and proficient in email correspondence.

• Skilled at identifying potential opportunities through conversations and scheduling meetings with prospective buyers.

• Familiarity with HubSpot, Aircall, Intercom, or similar platforms.

• Experience in roofing and/or construction is advantageous.

• Background in customer support for Spanish and English speakers.

🏝️ Benefits

• The first week of employment is mandatory paid time off.

• One Friday off each month.

• Company-wide paid shutdown during the week between Christmas and New Year's.

• Flexible time off policy.

• 100% employer-paid premiums for Extended Healthcare and Dental coverage in Canada.

• RRSP/401k match program.

• Generous Parental Leave policy.

• Annual company retreat featuring team-building activities.

• Opportunities for learning and development.

• Home office setup stipend.

• Internet and phone allowance.

• Remote-first work culture.

• Weekly paydays every Friday.

• Commission structure.