Sales Development Representative

This is a fully remote position, open to applicants in Arizona, +17 more states.

📋 Description

• Analyze the designated market independently to identify, select, and prioritize potential EmpowerX accounts.

• Generate new leads through account research, outbound prospecting, professional networks, referrals, conferences, and digital platforms.

• Develop and refine account-specific prospecting strategies, messaging, outreach techniques, and follow-up plans.

• Manage a portfolio of prospective EmpowerX accounts, which includes determining pipeline priorities, resource allocation, follow-up frequency, and early-stage forecasting.

• Conduct consultative discovery discussions with practice administrators, DME leaders, physicians, finance leaders, and operational stakeholders.

• Assess prospects’ DME workflows, operational and financial requirements, technology landscape, stakeholder alignment, buying readiness, and potential value to EmpowerX.

• Decide if opportunities should progress to a demonstration, continue in development, be redirected, or be disqualified.

• Provide the Business Solutions Manager with a comprehensive handoff that includes the business case, stakeholder requirements, current processes, barriers, timing, and suggested next steps.

• Leverage CRM data, pipeline outcomes, and market insights to refine account-development strategies and maintain an accurate early-stage forecast.

• Identify customer needs, objections, competitive trends, and market opportunities, and advise Empower leadership on priorities.

• Collaborate on account ownership with Business Solutions Managers, Area Managers, Marketing, and Sales Leadership.

• Meet targets for qualified demonstrations, accepted opportunities, and pipeline growth while keeping CRM records up to date.

• Participate in the National Sales Meeting and relevant team meetings.

• Potentially assist at trade shows 1–2 weekends per year.

⛳️ Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience.

• Three to five years of experience in consultative business development, healthcare technology sales, SaaS sales, medical sales, or complex inside sales.

• Proven experience in independently identifying target accounts, developing account strategies, generating new leads, and managing an early-stage sales pipeline.

• Experience conducting business discovery with various stakeholder types and making opportunity-qualification decisions.

• Proficient in utilizing CRM data and market insights to prioritize tasks and suggest adjustments to sales strategy.

• Strong business acumen and the ability to make informed decisions based on incomplete information.

• Excellent written and verbal communication skills with a professional demeanor in phone and email interactions.

• Capable of leading discovery discussions, identifying business challenges, and linking customer needs to software and services value.

• Skilled in developing prospecting strategies tailored for different account types and stakeholder groups.

• Self-motivated with the ability to manage priorities and follow-up commitments without direct supervision.

• Strong organizational skills in account management, pipeline oversight, forecasting, and CRM discipline.

• Ability to collaborate across sales, marketing, product, and operational teams while maintaining pipeline ownership.

• Proficient in Salesforce or another CRM, Microsoft Outlook, Teams, PowerPoint, Excel, and sales engagement tools.

• Preferred knowledge of DMEPOS, orthopedic practice operations, revenue-cycle workflows, or healthcare software.

• Willingness to travel up to 10%.

• Ability to fulfill specified physical requirements, including frequently lifting or moving up to 10 pounds.

🏝️ Benefits

• Competitive Compensation Packages.

• Medical, Dental, and Vision Benefits.

• 401(k) Retirement Plan with employer matching contribution.

• 9 paid holidays.

• 13 vacation days, including a birthday and two (2) volunteer days.

• 8 sick days during your first year of employment.

• Paid Parental Bonding.

• Uncapped commission structure & high-income potential.

• Diverse working environment with a welcoming and enjoyable company culture.

• Close collaboration and support.

• Up to 10% travel for company meetings, conferences, field support, or training.