This is a fully remote position, open to applicants in United States.

📋 Description

• Assist users and prospective clients in navigating their Grafana experience by engaging with them and offering relevant resources and guidance.

• Collaborate with the Sales Team to uncover new business prospects and develop a revenue pipeline.

• Address incoming inquiries and proactively reach out to target accounts.

• Conduct research on prospects and accounts to create insightful, value-driven messaging.

• Utilize email, social media, and phone calls for a multichannel outreach approach.

• Leverage Salesforce and Grafana dashboards for managing leads and accounts, as well as conducting research.

• Tailor and prioritize outreach based on research and data through email and LinkedIn.

• Engage in discovery conversations to identify user needs and objectives.

• Achieve targets for new business opportunities and pipeline development.

• Work in tandem with marketing, sales, and other cross-functional teams.

• Develop a strong understanding of Grafana technology, competitors, the open-source ecosystem, and industry trends.

⛳️ Requirements

• Must be located in North America (NORAM).

• Receptive to feedback and coaching.

• Possesses a clear and concise written and verbal communication style.

• Excellent organizational abilities with the capacity to prioritize multiple tasks and demands.

• Willingness and capability to handle tasks of any size while maintaining a focus on quality.

• Resourceful and proactive in an ever-changing environment.

• Team-oriented mindset.

• Ability to utilize AI as a productivity tool.

• Comfortable conducting business conversations over the phone.

• No specific educational qualifications required.

🏝️ Benefits

• Equity.

• Bonus (if applicable).

• Fully remote work opportunity.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 annual leave days designated for Grafana Shutdown Days.

• Open communication and regular updates across the company.

• Freedom and support to deliver exceptional work and explore new ideas.

• Empowered, trusting, and collaborative teams with minimal ego.

• Accessible and engaged leadership.

• Global collaboration and a diverse company culture.