Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform high-volume outbound prospecting through cold calls, cold emails, and multi-touch sequences on LinkedIn.

• Act swiftly on inbound leads, which include demo requests, content downloads, webinar participants, trade-show visitors, and live chat interactions.

• Utilize tools such as ZoomInfo, NationGraph, Starbridge, Pursuit, and similar platforms to identify agencies, map buying committees, reveal trigger events, and customize outreach.

• Interact with prospects via Qualified live chat and direct serious buyers to the appropriate channels.

• Conduct discovery sessions to assess prospects based on their role, agency size, systems, challenges, suitability, urgency, and authority.

• Schedule qualified meetings for Account Executives.

• Collaborate with Account Executives on territory strategies and target account lists.

• Provide feedback on lead quality, campaign signals, and prospect language to the marketing team.

• Keep current records of activities, account notes, lead statuses, and opportunity context in Salesforce and HubSpot.

• Achieve or surpass KPIs for outbound activities, response times for inbound inquiries, qualified meetings, and pipeline contributions.

• Stay informed about the Fire and EMS market, including current players, funding sources, buying cycles, and operational challenges.

⛳️ Requirements

• Over 2 years of experience in sales development within SaaS or a similar B2B setting, with a proven track record of generating meetings and building pipeline.

• Demonstrated proficiency in cold calling and confidence in engaging with senior decision-makers.

• Resilience and consistency in achieving activity targets.

• Excellent written and verbal communication skills.

• Capability to manage both cold outbound sequences and inbound demo requests or live chat inquiries.

• Experience with Salesforce and HubSpot for managing pipelines, sequencing, and tracking engagement.

• Practical knowledge of sales intelligence and prospecting tools like ZoomInfo, NationGraph, Starbridge, Pursuit, or similar platforms.

• Familiarity with live chat tools such as Qualified is advantageous; training will be provided.

• Self-motivated, organized, and disciplined in processes, with strong time management abilities.

• Knowledge of Fire, EMS, or public safety operations is a plus but not mandatory.

• Must have the authorization to work for any employer in the United States.

• Must successfully pass a criminal background check.

• No employment visa sponsorship or transition sponsorship is available.

🏝️ Benefits

• Commission

• Medical coverage

• Dental coverage

• Vision coverage

• FSA/HSA

• 401(k)

• Flexible PTO

• Fully remote workplace

• Technology stipend

• Opportunities for advancement

• Other benefits and perks