Sales Development Representative

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Work in close collaboration with the Sales Team, leveraging technical expertise to assist with sales activities, customer inquiries, and project updates.

• Manage and address incoming customer inquiries through phone or online channels.

• Analyze and categorize inquiries, directing them to the appropriate Sales Team Member while filtering out non-qualified leads.

• Ensure accurate and timely communication with the Sales Team, keeping the project pipeline updated.

• Monitor open pricing requests and updates, producing estimates in Salesforce when necessary.

• Liaise with Product and Applications teams to answer product-related customer queries.

• Gather current product lead times and development statuses for software and products.

• Assume full responsibility for small accounts.

• Follow up with new customers post-meetings, trade shows, and events to convert contacts into leads.

• Track timelines for quote expirations and initiate follow-ups approximately one week before expiration.

• Confirm receipt of products and address any post-delivery issues.

• Maintain a detailed and updated Salesforce database that includes communications, opportunity statuses, and technical requirements.

• Conduct research on target organizations, accounts, and key contacts for background information and lead generation.

• Coordinate logistics for customer visits, including venue selection, audiovisual requirements, and hospitality arrangements.

• Perform additional tasks as needed.

⛳️ Requirements

• Bachelor’s degree in business administration, a related field, or equivalent experience.

• Technical proficiency and a genuine interest in technology and business.

• Capability to independently investigate inquiries and issues, ensuring thorough and prompt resolution.

• Exceptional written, verbal, and presentation skills.

• Understanding of EMEA Defence organizations and their operational requirements.

• Strong computer skills; versatile with technology and capable of mastering new systems.

• Proven ability to manage multiple tasks, effectively organize time, and ensure follow-through.

• Experience or personal interest in RF systems, the Space sector, and related technology is preferable.

• A Bachelor's degree in engineering is an advantage.

• Familiarity with GSM, UMTS, LTE, Wi-Fi, Bluetooth, and modern wireless communication signals is beneficial.

• Prior military or government service is a plus.

🏝️ Benefits

• 37.5 hour working week with flexible hours.

• Options for remote working.

• 25 days of annual leave plus UK Public Holidays.

• Annual Wellness Reimbursement.

• Paid five-week sabbatical every five years.

• Competitive salary and bonus schemes based on experience and performance.

• Generous work-based pension plan with employer-matched contributions up to 7%.

• Employee health and dental insurance plans.

• Income protection and Life Assurance programs.

• Charitable Giving Company Match.

• A fun, relaxed culture and fulfilling work environment.