Sales Development Manager, Strategy and Operations

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Collaborate with SDR leaders to convert broad SDR strategies into practical plans.

• Align SDR leadership with Marketing Ops, Sales Ops, and RevOps throughout the funnel.

• Engage in quarterly and annual planning for SDR capacity, coverage models, and quota establishment.

• Assist in special projects, pilot programs, and initiatives aimed at driving pipeline growth.

• Develop and maintain SDR dashboards and performance reports within Salesforce and other platforms.

• Analyze SDR productivity, activities, conversion rates, pipeline generation, and campaign success.

• Provide data-driven insights to leadership and report on team performance and progress towards objectives.

• Define and monitor SDR KPIs.

• Aid in the design and administration of SDR compensation plans and incentive programs.

• Enhance the SDR technology stack, workflows, and integrations.

• Create, document, and enforce standardized SDR processes across various regions.

• Lead AI innovation pilots and implementations within the SDR workflow.

• Optimize lead routing, account assignments, and territory management.

• Collaborate with Sales Enablement to onboard and train SDRs.

• Resolve SDR system and workflow challenges.

• Develop playbooks, documentation, and process guides to ensure global scalability.

⛳️ Requirements

• Over 5 years of experience in Sales Operations, Revenue Operations, or Business Operations, ideally supporting SDR or BDR teams in SaaS.

• Extensive hands-on experience with Salesforce (mandatory).

• Familiarity with SalesLoft, 6sense, ZoomInfo, and Chorus.

• Strong skills in data analysis and reporting; capable of converting data into actionable insights and business recommendations.

• Demonstrated success in process design, system optimization, and cross-functional collaboration.

• Exceptional communication and organizational abilities; capable of managing multiple global stakeholders.

• Growth-oriented mindset: proactive, resourceful, and motivated to enhance team efficiency on a larger scale.

🏝️ Benefits

• A company culture that empowers you to perform at your best.

• Employee Resource Groups that foster a sense of belonging for all.

• Frequent company and team bonding activities.

• Competitive benefits and perks.

• Opportunities for global volunteering and community involvement.

• Generous PTO and holiday schedule.

• Parental leave.

• Progressive healthcare options.

• Retirement programs.

• Chance for education reimbursement.

• Commuter offset (specific locations).

• Flexible and collaborative work environment.