Sales Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, mentor, and nurture a team of 10–15 Sales Development Representatives.

• Establish expectations and coach team performance based on activity volume, appointments scheduled, agreement conversions, and unit achievements.

• Foster a healthy, accountable, and positive environment that promotes individual and team growth.

• Collaborate with Sales Enablement and HR to attract, onboard, and retain top talent.

• Manage team metrics utilizing Salesforce and Power BI performance dashboards, along with reporting and SalesLoft analytics.

• Conduct weekly, monthly, and quarterly performance evaluations.

• Identify SDR performance challenges and develop action plans in conjunction with the Director.

• Work alongside managers and the Director to enhance SDR systems, cadences, and outbound strategies.

• Assist in the optimization of Salesforce, SalesLoft, and Monday.com platforms.

• Aid in the integration and implementation of AI tools and emerging technologies for outbound prospecting.

• Collaborate with Marketing to recognize trends, provide feedback, and improve lead generation efforts.

• Partner with BDMs and regional leaders to synchronize SDR outreach with market opportunities.

• Monitor and enhance SDR-to-BDM alignment, handoffs, and conversion rates.

• Generate qualified appointments through cold calling and email outreach to support revenue growth for outside sales, vertical markets, and national accounts.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of 2 years of B2B outbound cold calling experience with a proven history of surpassing quotas.

• Experience managing SDR teams OR at least 2 years of SDR experience at Kings III, demonstrating a record of exceeding both appointment quotas and quality metrics, while proactively supporting team members and leading without holding a direct leadership position.

• Strong skills in coaching and development.

• Familiarity with Salesforce, SalesLoft, and business intelligence tools; experience with Power BI is a plus.

• Genuine enthusiasm for learning and applying new tools, particularly AI, in outbound sales.

• Ability to navigate ambiguity and make quick, informed decisions.

• Prior success in integrating AI tools into sales processes is preferred.

• Willingness to travel occasionally, approximately 4–6 trips per year, primarily to the Dallas-Fort Worth area.

🏝️ Benefits

• Medical insurance with 1 HSA and 2 PPO plan options.

• Flex Spending Account (FSA) and Dependent Care FSA.

• Coverage for dental, vision, life insurance, and both short- and long-term disability insurance.

• Critical illness and hospital indemnity plans available.

• 401k plan with company contributions.

• Employee Assistance Program (EAP).

• Company-sponsored telemedicine services with 24/7 access.

• Wellness Program offered.

• Employee discount program available.

• 8 paid holidays plus 1 floating holiday.

• 15 days of PTO accrued in the first year.

• Generous referral bonus program.

• Emphasis on work-life balance.

• Opportunities for team building, participation in the annual kickoff each January, and other enjoyable events.

• Relaxed professional dress code.

• Remote position with occasional travel requirements.