Sales Development Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Oversee, manage, and expand Documo's sales development operations.

• Establish qualification frameworks, messaging strategies, KPIs, and processes for SDR-to-AE transitions.

• Create outbound campaigns utilizing cold calling, email, social selling, and events.

• Choose, configure, and promote the use of the SDR technology stack, including Salesforce.

• Develop a scalable and repeatable SDR playbook as the team grows.

• Mentor SDRs to consistently surpass performance objectives.

• Take responsibility for metrics related to activity, meetings scheduled, opportunity conversion, and pipeline creation.

• Present pipeline metrics, conversion statistics, and coaching advancements to executive leadership.

• Train representatives on account research, messaging techniques, prospecting calls, and handling objections.

• Implement the Documo Sales Playbook and ICP Persona Playbooks.

• Conduct call reviews, email assessments, and role-playing exercises.

• Evaluate each representative’s strengths and weaknesses and develop individualized growth plans.

• Collaborate with Enablement and Product Marketing to ensure representatives comprehend the product and its value proposition.

⛳️ Requirements

• Demonstrated experience in B2B SaaS sales development, both as an SDR and in a managerial role.

• Proven history of achieving team pipeline objectives.

• Strong understanding of sales methodologies, such as Challenger and MEDDIC.

• Experience in coaching early-career sales representatives.

• Enthusiasm for mentoring, coaching, and nurturing sales talent.

• Highly organized with a structured approach to onboarding and training schedules.

• Practical leadership experience, including participating in calls, reviewing recordings, and providing immediate feedback.

• Data-driven mindset utilizing Salesforce and sales engagement metrics as coaching tools.

• Capacity to work autonomously in a dynamic, fully remote setting.

• Experience in technical or compliance-focused sales, such as healthcare, HIPAA, or APIs, is an advantage.

🏝️ Benefits

• Competitive U.S. benefits package: medical, dental, vision, and a 401(k) plan with a generous match.

• Annual bonus program contingent on role and company performance.

• Yearly performance evaluations leading to merit-based salary increases.

• In-person company kick-off event for networking, collaboration, and celebration.

• Equity opportunities to share in our growth.

• Flexible remote working arrangements.

• Flexible paid time off policies.

• Competitive paid parental leave offered.

• Mental health support services available.

• Employee Assistance Programs (EAP) provided.

• A supportive, inclusive, and enjoyable workplace culture.