Sales & Customer Success Manager, Switzerland

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Promote EGYM hardware and software solutions while managing revenue, sales initiatives, and growth in Western Switzerland (Romandie).

• Acquire new clients, including through proactive outreach methods.

• Evaluate customer requirements and operational challenges to offer strategic consulting.

• Develop and present business cases, quotes, and concept proposals to enhance client profitability.

• Work collaboratively with marketing to plan regional sales events and create pipeline opportunities.

• Act as the main strategic point of contact for existing clients throughout their customer journey.

• Enhance customer lifetime value by identifying upsell and cross-sell opportunities.

• Deliver process and concept training for gym owners and their staff.

• Share product innovations and assist with EGYM Campus training sessions at partner locations.

• Evaluate on-site product adoption and derive KPIs and best practices to streamline client workflows.

• Ensure precise sales reporting and pipeline forecasting using Salesforce.

• Complete onboarding, secure initial client projects, manage a client portfolio, conduct training sessions and presentations, promote networking events and webinars, and document activities in Salesforce within the first six months.

⛳️ Requirements

• Minimum of 3 years of demonstrable experience in B2B sales and account management.

• Ideally, experience that includes a combination of hardware and software solutions.

• Proficiency in modern sales methodologies and presentation skills for one-on-one pitches, group presentations, and training workshops.

• Results-driven attitude and perseverance throughout extended sales cycles.

• Experience and an active network within the fitness, sports, or healthcare sectors is preferred.

• A degree or vocational training in sports science/kinesiology, or a background in physical therapy is advantageous.

• Proficient in French.

• Good command of English.

• German language skills are highly desirable.

• Willingness to travel and meet clients on-site approximately 1–2 days per week.

• Documents must be submitted in English or German.

• Must be authorized to work in the job location.

🏝️ Benefits

• Monthly wellness allowance of up to CHF 45 for gym, yoga studio, or sports club memberships.

• Flexible working hours.

• 25 vacation days per year.

• Self-organized mentoring platform.

• Discounted offers available through the employee benefits portal.

• Company car, including a fuel card, for both business and personal use.

• A modern and international company culture.

• Diverse and challenging tasks with regular feedback.

• Opportunities for professional development and learning.