This is a fully remote position, open to applicants in New York.

📋 Description

• Manage the market performance of ServiceNow's CRM and Industry offerings.

• Assist in strategizing and achieving solution victories in specialized areas.

• Facilitate territory strategy and planning to enhance vertical alignment, account use-case targeting, and implementation.

• Provide insights to Account Executives (AEs) during account planning, based on territory strategies and suggestions.

• Ensure alignment of territory strategies and account planning recommendations with Now Value principles.

• Guide customers in realizing the benefits of digital transformation and formulate strategies alongside account teams, customers, and partners.

• Collaborate with solution consultants on capability roadmaps.

• Mentor AEs, Account Development Representatives (ADRs), and Account Customer Engineers (ACEs) on specialized solution expertise.

• Identify opportunities within specialty solutions and assist in managing the sales process.

• Tailor responsibility distribution according to the needs of the territory and account teams.

• Advocate for diversity and inclusiveness in a supportive environment.

⛳️ Requirements

• Proven experience in integrating AI into workflows, decision-making processes, or problem-solving methodologies.

• Over 5 years of knowledge regarding the return on investment in specialty solutions to drive solution victories.

• Background as an Account Executive or in a comparable sales/customer service position.

• Strong understanding of business sales processes.

• Willingness to travel 30–50% of the time.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away policy.

• Family leave programs.