This is a fully remote position, open to applicants in New York.

📋 Description

• Manage the market performance of ServiceNow’s CRM and Industry products.

• Assist in developing strategies and achieving victories for specialized solution areas.

• Facilitate territory strategy and planning to enhance vertical alignment, account use case targeting, and execution.

• Offer insights to Account Executives (AEs) during account planning based on territory strategies and recommendations.

• Synchronize territory strategies and account planning recommendations with Now Value principles.

• Aid customers in visualizing the benefits of digital transformation and collaborate with the account team, customers, and partners to formulate strategies.

• Collaborate with solution consultants and specialist solution consultants on capability roadmaps.

• Mentor AEs, Account Development Representatives (ADRs), and Account Customer Engineers (ACEs) on specialized solution area expertise.

• Recognize opportunities in specialty solutions and assist in managing the sales cycle.

• Tailor responsibility distribution to meet the needs of the territory and account team.

• Advocate for diversity and inclusion.

⛳️ Requirements

• Proven experience in utilizing or critically assessing the integration of AI into work processes, decision-making, or problem-solving.

• Over 5 years of expertise regarding the return on investment for specialty solutions to drive solution success.

• Background as an Account Executive (AE) or in a comparable sales/customer service position.

• Strong understanding of business sales processes.

• Readiness and capability to travel 30–50% of the time.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.