Sales Coordinator

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee procurement, order management, and delivery schedules to guarantee precise and efficient order flow

• Provide exceptional customer service through prompt, professional interactions with customers and internal stakeholders via phone and email

• Actively communicate order progress and offer updates

• Handle multiple orders concurrently in a dynamic work environment

• Ensure precision, meticulousness, and timely processing of all orders

• Recognize opportunities for process enhancement and contribute to service and operational effectiveness

• Assist Ferguson Home showroom clients from the point of purchase to delivery

⛳️ Requirements

• Previous experience in sales support, customer service, or a similar field is preferred

• Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, and Outlook

• Results-driven with a strong focus on customer service

• High level of attention to detail, integrity, and professionalism

• Ability to swiftly learn new systems, juggle multiple tasks, and effectively prioritize responsibilities

• Excellent written and verbal communication skills

• Capacity to excel in a collaborative and inclusive setting

• Familiarity with Salesforce or other CRM software is advantageous

• Must be able to work remotely within the United States or hybrid in Newport News, Virginia, in accordance with company policy

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Life insurance

• 401(k) with company matching

• Mental health coverage

• Gender-affirming benefits

• Family building benefits

• Paid parental leave

• Associate discounts

• Opportunities for community involvement

• Eligibility for bonus or incentive plans

• Remote work options within the United States or hybrid work in Newport News, VA