Sales Commission Analyst

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Oversee the implementation of approved annual sales compensation plans, including the establishment of plan structures, rates, splits, advances, draws, and reconciliation schedules within the commission platform.

• Manage commission plan configurations, which encompass updates to formulas, onboarding and offboarding of sellers, testing, and routine administrative modifications.

• Conduct commission administration tasks such as managing seller and manager access, tracking approvals, resolving disputes, and updating earnings.

• Perform Salesforce data adjustments to ensure precise commission calculations, covering overrides, exceptions, splits, Regional Multi-Year Bonus qualifications, deal prorations, Division AOI, and Teams Goals tracking, along with bi-weekly data quality assessments.

• Execute quarterly and annual commission reconciliations to confirm calculations, detect discrepancies, and ensure accurate and timely payments.

• Generate bi-weekly executive scorecards and compensation reports that summarize sales performance, commissions, and payment obligations.

• Evaluate historical compensation and sales data to uncover trends, variances, data issues, and reporting opportunities.

• Assist with annual budget reporting and forecasting by delivering commission data, historical trends, and analyses to Finance and Sales leadership.

• Maintain commission dashboards and reporting through Salesforce, the commission platform, and other business systems.

• Support scenario analysis and modeling to evaluate the impact of business and performance changes on compensation.

• Keep documentation and audit trails for commission calculations, payments, adjustments, advances, and exceptions.

• Collaborate with third-party commission platform vendors on system issues, licensing, renewals, and user administration.

• Address inquiries from sellers and managers regarding commission calculations, payments, reporting, and platform functionality.

• Update field guides, training materials, and communications related to commission processes, deadlines, payment timelines, and system updates.

• Identify and facilitate process enhancements, automation, improved reporting, and the utilization of AI tools to enhance accuracy and minimize manual effort.

⛳️ Requirements

• Bachelor's degree in Finance, Business Administration, Human Resources, Accounting, or a related field, accompanied by 2–5 years of experience in sales compensation, financial analysis, sales operations, HR analytics, or a comparable analytical role.

• Proven experience in administering or supporting a sales commission process, ideally within a commission management platform such as CIQ, Spiff, Xactly, CaptivateIQ, or a similar system.

• Proficient in Excel and data analysis, including the use of pivot tables, lookups, data validation, reconciliation, and the capability to analyze intricate payout calculations.

• Familiarity with Salesforce or a comparable CRM, with an understanding of how CRM data integrates into downstream reporting and commission calculations.

• Experience with BI and reporting tools, along with the skill to create and maintain management-facing reports and dashboards.

• Knowledge of sales compensation concepts, including commissions, draws, advances, splits, multi-year deals, prorations, exceptions, and reconciliations.

• Exceptional attention to detail and a high standard of data accuracy when handling confidential compensation and financial information.

• Strong organizational and project management abilities, with the capacity to handle recurring reporting cycles, payment deadlines, and multiple requests concurrently.

• Excellent analytical and problem-solving skills, with an aptitude for investigating discrepancies and identifying the root cause of data or calculation issues.

• Effective communication skills, capable of explaining compensation calculations and reporting outcomes to sellers, managers, and cross-functional partners.

• Ability to thrive in a process-driven, deadline-oriented environment and to develop structure and documentation around evolving operational processes.

🏝️ Benefits

• Medical, vision, dental, and mental health benefits for you and your family.

• Access to a health care concierge.

• Flexible or Health Savings Accounts (FSA or HSA).

• Free concert tickets.

• Generous paid time off, including paid holidays, sick time, and personal days.

• 401(k) program with company match.

• Stock reimbursement program.

• New parent programs, including caregiver leave and baby bonuses.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development programs with School of Live.

• Tuition reimbursement.

• Student loan repayment.

• Volunteer time off.

• Crowdfunding match.