Sales Capabilities Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and facilitate training programs for new hires, advanced sales techniques, and ongoing development for field representatives and district managers.

• Create in-person, virtual, and blended learning solutions based on adult learning principles and innovative instructional strategies.

• Develop content for product launches, national action plan meetings, disease state education, and competitive differentiation.

• Lead and deliver virtual and instructor-led training across various digital platforms.

• Conduct field visits to observe, coach, and provide actionable feedback to sales representatives.

• Collaborate with sales leadership to identify performance gaps and implement targeted training interventions.

• Mentor and prepare trainers and/or Regional Sales Managers who assist during training sessions.

• Support the development of Senior Account Managers and Account Managers.

• Work alongside Marketing to translate brand strategy into training content suitable for the field.

• Collaborate with Medical Affairs and Regulatory to ensure scientific accuracy and compliance.

• Align sales training initiatives with Market Access and patient support services.

• Partner with external vendors to identify and implement training technologies.

• Evaluate the effectiveness of training using both qualitative and quantitative methods.

• Monitor KPIs to support continuous improvement and demonstrate business impact.

• Create, manage, and assign learning curricula within the LMS environment.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Business, Education, or a related field.

• At least 3–5 years of experience in pharmaceutical, biotech, or dermatology sales.

• A minimum of 1–3 years in sales training, learning & development, or as a field trainer.

• Strong facilitation, presentation, and communication skills.

• Excellent verbal, written, and oral communication abilities.

• Outstanding presentation skills.

• Proficient in MS Office, particularly PowerPoint.

• Familiarity with current training equipment, software, and materials.

• Willingness and ability to travel approximately 20–40% of the time.

• Experience in supporting product launches and brand training is preferred.

• Knowledge of dermatology therapeutic areas and biologic product categories is preferred.

• Familiarity with CRM systems, including Veeva and Salesforce, is preferred.

• Understanding of adult learning principles, methods, and social persuasion techniques is preferred.

• Experience in designing and executing training and leadership programs is preferred.

🏝️ Benefits

• Annual short-term incentive program based on corporate performance with a multiplier focused on individual performance.

• Health insurance coverage.

• 401(k) plan with employer matching contributions.

• Generous paid time off policy.

• Hybrid work schedules available.

• Workplace committed to diversity and inclusion.

• Reasonable accommodations provided for individuals with disabilities.