Sales Analyst, SDR

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Analyze customer and market data to support sales and post-sales teams while ensuring the efficiency of commercial processes.

• Proactively seek out new customers, generate business opportunities, and qualify leads in preparation for the sales process.

• Communicate with customers via phone, email, and other channels.

• Engage in active outbound prospecting to create new leads.

• Identify emerging market opportunities and niches.

• Foster relationships with potential clients.

• Receive and evaluate marketing-generated inbound leads to confirm alignment with the ideal customer profile.

• Understand the needs and challenges of leads.

• Arrange visits and meetings for the sales team.

• Provide operational support for sales and prospecting activities.

• Maintain updated records within the department.

• Reach out to manufacturers and distributors to request quotes.

• Provide information and respond to customer inquiries regarding the company’s services.

• Assess customer needs effectively.

• Ensure prospecting and sales tools (CRM) are current and organized.

• Update customer records as necessary.

⛳️ Requirements

• Currently enrolled in a degree program for Business Administration, Sales Management, or a related discipline.

• Familiarity with administrative tasks.

• Understanding of both outbound and inbound sales processes.

• Previous experience in BDR and/or SDR positions is a plus.

• Experience with IT services companies is advantageous.

• Proficiency in Microsoft Office is a plus.

• Customer service experience is beneficial.

🏝️ Benefits

• Health and dental insurance.

• Meal/food allowance provided on a Flash card.

• Home office allowance.

• Access to Gympass / Wellhub.

• Life insurance coverage.

• Extended maternity/paternity leave.

• Various educational, health, and leisure partnerships and discounts (including universities, language schools, gyms, healthcare clinics, and more).

• A culture of continuous feedback, featuring semiannual feedback sessions, 1:1 meetings, an Individual Development Plan (IDP), and BHS Experience.