Sales Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Input and maintain data records

• Create strategies and presentations for product conversions targeting cold leads

• Prepare proposals, spreadsheets, forms, and resources for operational systems and both internal and external portals

• Engage with customers through email, phone calls, and messaging applications, addressing inquiries and managing information until the sale is finalized

• Compile information for reports, forms, spreadsheets, and other documentation required for record-keeping

• Confirm the accuracy of information

• Conduct organized lead qualification, ensuring alignment with the ideal customer profile (ICP)

• Update the CRM, ensuring billing and deal-closing details are accurate

• Attend meetings via video conferencing

• Participate in administrative routines relevant to the department

• Generate and develop leads

• Work from Monday to Friday, 9:00 a.m. to 6:00 p.m., and Saturdays from 9:00 a.m. to 1:00 p.m.

⛳️ Requirements

• Proven experience and understanding of negotiation and customer service techniques

• Familiarity with lead qualification frameworks

• Knowledge of sales operations

• Experience in B2C sales

• Proficient in Excel and Microsoft Office

• Comfortable with tools such as Google Workspace, Slack, and others

• Strong writing abilities and exceptional verbal communication skills

• Bachelor’s degree, associate degree, or higher qualification

• Capability to guide customers and facilitate customer training

• Technologically savvy

• Empathetic, with active listening skills and patience in customer interactions, able to see things from the customer's perspective

• Ability to engage with diverse customer profiles, adjusting the approach as necessary

• Strong time management, organizational, and self-management skills

• Excellent communicator and quick to learn

• Thrives on challenges

• Proactive, self-sufficient, and dedicated to achieving results

🏝️ Benefits

• Home office stipend

• Flexible working hours

• Meal allowance

• Additional day off

• Commission