Sales Admin / Customer Service

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Handle incoming calls and initiate outgoing calls to prospective clients

• Respond swiftly to new leads and lead submission forms

• Consistently follow up with potential clients to promote bookings

• Transform leads into scheduled jobs through engaging and confident communication

• Keep organized records of leads and monitor follow-up efforts

• Provide overall administrative support for sales activities

• Utilize ServiceTitan and Dialpad to oversee customer interactions and sales processes

• Ensure that prospective customers receive prompt, professional, and supportive service throughout the booking journey

⛳️ Requirements

• Excellent verbal communication and phone skills

• Previous experience in sales, customer service, lead management, or a comparable client-facing position is preferred

• Advantageous to have experience managing inbound and outbound calls

• A friendly, personable, and customer-oriented demeanor

• Confident in engaging with potential customers and following up on leads

• Organized, proactive, and capable of handling multiple incoming leads

• Comfortable balancing customer service with sales and booking objectives

• Familiarity with ServiceTitan and Dialpad is preferred

🏝️ Benefits

• Remote work arrangement