Sales Support Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Assist designated Account Executives throughout the entire sales lifecycle, encompassing both pre-sales and post-sales activities.

• Create and oversee quote configurations to ensure accurate integration within Salesforce.

• Support RFQ/RFP documentation, conduct deal reviews, complete sales orders, manage deal registrations, and input RFQ entries.

• Liaise with partners, vendors, and suppliers concerning pricing, discounts, and product availability.

• Perform pricing comparisons utilizing historical data to aid in strategic quoting decisions.

• Collaborate with engineers and solution architects to develop bills of materials and scope opportunities.

• Work in conjunction with logistics and purchasing teams to provide tracking information for customers and implementation teams.

• Manage and track return material authorizations.

• Compile and submit reports on expenses, aging, and commissions.

• Maintain precise internal and external records, including GDTiQ opportunity details and tracking spreadsheets.

• Assist in onboarding new customers, partners, and vendors while ensuring adherence to internal processes and documentation standards.

• Provide daily post-sales facilitation and outstanding customer service.

⛳️ Requirements

• Strong orientation towards customer service and exceptional telephone etiquette.

• Proficiency in Microsoft Office is required.

• Experience with SAP is preferred.

• Ability to manage and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment.

• Basic knowledge of Excel.

• Excellent problem-solving abilities.

• Highly organized, detail-oriented, flexible, and adaptable.

• Professional demeanor.

• Positive attitude accompanied by a strong work ethic.

🏝️ Benefits

• Opportunities for career development.

• Access to state-of-the-art technology.

• A collaborative working environment.

• A people-first, inclusive culture.

• Opportunities for growth and innovation.

• Recognition of contributions.