Sales & Account Manager – International Logistics Background

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Acquire new clients while managing current accounts.

• Provide quotes for domestic and international air shipments, focusing mainly on exports and some imports.

• Utilize proprietary pricing systems across various platforms.

• Implement markup percentages as directed by management.

• Collect trucking, airline, and transfer costs for export shipments.

• Reach out to overseas agents and partners to obtain international pricing quotes.

• Assemble comprehensive pricing packages and deliver quotes to customers.

• Follow up with clients regarding submitted quotes.

• Collaborate with the operations team once customers accept quotes and book shipments.

• Primarily handle air freight pricing with limited involvement in ocean freight.

• Communicate with carriers to confirm availability and pricing in specific regions.

• Coordinate with airlines such as American Airlines in Atlanta or Miami for shipment routing.

⛳️ Requirements

• Excellent spoken and written English skills.

• Neutral or minimal accent preferred.

• Professional and polished phone demeanor.

• Demonstrated sales experience.

• Proven ability in appointment-setting and lead conversion.

• Experience in handling both inbound and outbound calls.

• Skill in following up and nurturing leads.

• Comfortable with making outbound sales calls.

• Strong closing skills.

• Highly proactive and accountable.

• Ability to work independently without needing constant guidance.

• Customer service experience required.

• Experience with CRM systems.

• Demonstrated ability to work towards measurable sales and conversion KPIs.

• Specialized background in freight forwarding with experience in quoting domestic and international air shipments (export and import).

• Experience in a 3PL or freight forwarding company in the U.S.

• Reliable and fast internet connection, ideally 25 MBPS or higher, with a backup option.

• Personal PC/laptop with 8GB RAM and specified processor, operating system, storage, browsers, and security software requirements.

• Noise-canceling headset/earphone and webcam with a resolution of 720p or higher.

• Designated, quiet, and well-organized workspace.

• Willingness to learn and work within Zenoti and other CRM/communications systems.

🏝️ Benefits

• Permanent remote work arrangement.

• Competitive starting salary paid in USD.

• Internet allowance provided.

• HMO insurance coverage.

• Retirement fund benefits.

• Paid holidays in the U.S.

• Paid vacation and sick leave.