Sales Account Manager, Food Ingredients

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Oversee and enhance existing customer accounts to meet sales and revenue goals.

• Establish and nurture long-term relationships with key clients and decision-makers.

• Comprehend customer needs and present suitable product and ingredient solutions.

• Address customer inquiries, prepare quotations, negotiate, process orders, and manage commercial follow-ups.

• Assess customer satisfaction and address issues in collaboration with relevant internal teams.

• Recognize and cultivate new business prospects within the food manufacturing sector.

• Identify and build connections with food manufacturers and food processing enterprises.

• Conduct customer visits, deliver product presentations, and engage in business discussions.

• Follow up on leads, samples, product trials, and sales opportunities to ensure successful conversions.

• Create and maintain a sales pipeline to facilitate business growth.

• Keep track of market trends, competitor actions, and customer needs.

• Identify potential for new products, applications, and market segments.

• Collaborate with R&D, Technical, QA, and other internal teams regarding customer product development and application needs.

• Provide regular sales forecasts, market insights, and account updates to management.

⛳️ Requirements

• Diploma or Degree in Food Science, Food Technology, Business, Marketing, or a related field.

• 2–5 years of experience in B2B Sales, Account Management, or Business Development.

• Experience in food ingredients, seasonings, flavors, food additives, or specialty ingredients is highly advantageous.

• Previous experience working with food manufacturers, food processing companies, or F&B businesses is preferred.

• Strong understanding of the B2B sales cycle, including prospecting, customer development, negotiation, and closing.

• Excellent communication, presentation, and negotiation skills.

• Customer-focused with strong relationship-building capabilities.

• Self-driven, commercially motivated, and capable of working independently.

• Willingness to travel for customer meetings and business development activities as needed.

• Possession of a valid driving license and personal transportation is preferred.

🏝️ Benefits

• Competitive base salary with incentives based on sales performance.

• Opportunity to advance your career within the B2B food ingredients sector.

• Exposure to food manufacturers, product development, and technical applications.

• Opportunity to work with a diverse array of food ingredient and seasoning solutions.