Sales Account Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Act as the main point of contact for a designated portfolio of government and public-sector clients.

• Provide strategic guidance, continuous support, and outstanding service to ensure client success and retention.

• Deliver comprehensive training and onboarding both onsite and remotely for the GovDeals auction marketplace.

• Enhance client utilization and performance through follow-ups, proactive outreach, and consultative recommendations.

• Work alongside the Territory Business Development Manager to facilitate new client acquisition and strengthen existing partnerships.

• Safeguard accounts from competitive challenges.

• Represent GovDeals at conferences, trade shows, and industry events.

• Offer hands-on field support, which includes asset cataloging, gathering descriptions, and photographing items.

• Monitor and assess client auction listings for quality, compliance, and adherence to best practices.

• Identify inactive or underutilized accounts and implement re-engagement strategies.

• Present to potential clients and articulate the GovDeals platform’s value in terms of transparency, efficiency, and revenue generation.

• Serve as a professional ambassador for GovDeals in interactions with government entities and the public sector.

⛳️ Requirements

• An associate’s degree is preferred; relevant coursework or experience in business, public administration, sales, or customer service is advantageous.

• A minimum of 1+ years of practical experience in account management, customer success, client services, or a similar client-facing role.

• Experience with government agencies, municipalities, school districts, or other public-sector organizations is strongly preferred.

• Background in frequent travel, onsite client engagement, or field-based support roles is highly desirable.

• Strong capability to establish, maintain, and enhance long-term relationships with government and public-sector clients.

• Exceptional written and verbal communication skills.

• Proficient in delivering training and professional presentations.

• Experience in managing a book of business, identifying growth opportunities, boosting utilization, and re-engaging dormant accounts.

• Ability to collaborate effectively with sales and internal partners.

• Proficient with web-based platforms, online marketplaces, CRM systems, email, word processing, spreadsheets, and internet tools.

• Keen attention to detail when reviewing auction listings, asset descriptions, and images.

• Capable of managing a remote workload, prioritizing competing demands, and maintaining productivity with minimal supervision.

• Able to catalog assets, gather descriptions, and photograph items in both indoor and outdoor settings under varying weather conditions.

• Willingness and ability to travel approximately 60% within the assigned territory.

• Professionalism, credibility, and sound judgment in interactions with government entities, public-sector stakeholders, and the general public.

• Possession of a valid driver’s license, a satisfactory driving record, and reliable transportation.

• A professional, quiet, distraction-free workspace equipped with reliable high-speed internet and cellular service.

• Capability to travel frequently throughout the assigned territory, including overnight stays and extended periods away from the primary work location.

• Proficient in operating standard office and mobile technology, transporting a laptop and presentation materials, and communicating via phone, video, email, and in person.

🏝️ Benefits

• Competitive wages.

• Healthcare benefits (medical, dental, vision, prescription drugs, FSAs).

• 401(k) retirement plan.

• Paid time off (PTO) and holidays.

• Paid parental leave.

• Life and disability insurance.

• Employee Assistance Program (EAP).

• Opportunities for professional development and tuition assistance.

• Commission-based variable pay.

• Flexible work arrangement, including remote and field-based opportunities.

• A professional workspace with reliable high-speed internet and cellular service.