Sales & Account Manager

This is a fully remote position, open to applicants in Colombia, +4 more countries.

📋 Description

• Facilitate the onboarding process for new clients or patients, ensuring a smooth and seamless transition into our services.

• Act as the primary point of contact for designated accounts, fostering high-touch communication.

• Cultivate long-term relationships with clients through regular check-ins, performance evaluations, and proactive support.

• Discover upsell and cross-sell opportunities within current accounts to enhance client value.

• Conduct consultative sales calls, virtual demonstrations, and service consultations customized to meet client needs.

• Oversee a full-cycle sales pipeline, from prospecting and qualification to closing and handoff.

• Keep precise records of activities, pipeline status, and client information within CRM platforms like HubSpot and Salesforce.

• Collaborate with the marketing team to enhance lead quality and messaging while remaining informed about market trends and client needs.

⛳️ Requirements

• Minimum of 3 years of experience in closing sales within the Wellness or Healthcare sector, demonstrating a successful history of full-cycle selling.

• Proficient in using CRM systems such as Salesforce, HubSpot, or similar tools for sales tracking, client onboarding, and performance reporting.

• Strong consultative selling abilities, capable of conducting service demonstrations and customizing solutions to fit client requirements.

• Exceptional verbal and written communication skills in English.

• Highly organized, self-motivated, and results-oriented.

• Comfortable working with KPIs and performance metrics.

• Willingness to operate during US time zones (PST, EST, CST).

• High school diploma or equivalent qualification.

• A reliable, high-speed internet connection, preferably 25 MBPS or higher, with a backup option for power outages or service interruptions.

• Personal computer or laptop with 8GB RAM, and a processor equivalent to Core i5 / AMD Ryzen 3 / 2013 Mac or better; Windows 10 or higher / Catalina 10.15 or newer; with updated web browsers, security software, and 500GB/128 SSD storage.

• Headset or earphones with noise cancellation and a webcam with a resolution of 720p or higher.

• A designated, quiet, and well-organized workspace that is free from distractions.

🏝️ Benefits

• Permanent remote work arrangement.

• Competitive starting salary paid in USD.

• Internet allowance.

• Medical allowance.

• Retirement fund.

• Paid US holidays.

• Paid vacation and sick leaves.