RTE Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Develop, configure, and sustain Epic Grand Central and Prelude, emphasizing Charge RTE workflows.

• Assess and execute new build requests from business leaders and operational stakeholders.

• Recognize and implement enhancements to registration, ADT, and eligibility workflows.

• Diagnose and resolve incident and service request tickets within established service levels.

• Contribute input and provide support for health-system integration initiatives.

• Design, construct, and evaluate new functionalities, including unit and integrated testing and documentation.

• Assist with Epic upgrades by conducting impact reviews, building, testing, and validating.

• Offer go-live support, which includes on-site assistance and command center coverage.

• Engage in the on-call rotation and provide after-hours assistance as required.

• Collaborate with business leaders, Epic, and IS team members to assess and recommend solutions.

• Adhere to organizational policies, change control, and documentation standards.

• Mentor and develop customer teams, escalate issues, and steer projects towards successful completion.

⛳️ Requirements

• Valid Epic Grand Central certification.

• Valid Epic Prelude certification.

• Minimum of 4 years of experience as an Epic Grand Central/Prelude analyst.

• Practical build experience across tickets, projects, upgrades, and go-lives.

• Experience with Charge RTE build and payer eligibility workflows.

• Experience in supporting integration projects within a multi-hospital health system.

• Excellent communication skills with clinical, revenue cycle, and technical stakeholders.

• Must be legally authorized to work in the United States without sponsorship.

🏝️ Benefits

• Competitive salaried and hybrid compensation plans.

• Health care plan (Medical, HSAs, Dental & Vision).

• Retirement plan (401k).

• Life insurance (Basic, Voluntary & AD&D).

• Dependent & Health Savings Accounts.

• Short-term & Long-term disability.

• Paid time off (Vacation/Sick & Public Holidays).

• Training & development fund.

• Technology stipends (for qualifying roles).

• Work from home options.

• Charitable giving to causes you believe in.