Revenue Strategic Programs Director

This is a fully remote position, open to applicants in California.

📋 Description

• Create, implement, and manage communication channels focused on revenue priorities and updates for the field.

• Set up regular updates on priorities, summarize changes, and provide rapid-response alerts.

• Ensure there is a centralized source for revenue priorities, programs, and changes in processes.

• Simplify complex strategies, policies, and program decisions into clear and concise messages.

• Customize communications based on region, segment, and role.

• Oversee change management processes, including stakeholder analysis, impact evaluations, readiness planning, communication strategies, and reinforcement efforts.

• Collaborate with Enablement, Sales Leadership, Customer Success, and Marketing to ensure alignment in messaging, training, and resources.

• Provide frontline managers with key talking points, FAQs, and support materials.

• Monitor adoption rates and comprehension, adjusting messages or channels as informed by data.

• Prioritize revenue-generating initiatives and minimize conflicting requests.

• Establish feedback mechanisms that allow for two-way communication and advocate for field concerns to leadership.

• Assist with strategic revenue initiatives, including milestones, responsible parties, dependencies, and status updates.

• Determine metrics for communication effectiveness and change adoption.

• Encourage participation and celebrate achievements through leaderboards and incentives.

• Provide updates on progress, risks, and insights to the CRO, COO, and revenue leadership.

⛳️ Requirements

• Over 10 years of experience in revenue operations, sales strategy or enablement, change management, strategic communications, program management, consulting, or related areas.

• Preferably experience in a B2B SaaS or technology sector.

• Proven track record in managing change and ensuring adoption among large, geographically dispersed field or sales teams.

• Outstanding writing and verbal communication capabilities.

• Experience in creating and managing communication platforms, schedules, and content aimed at sales or customer-facing audiences.

• Strong discipline in program and project management, encompassing planning, stakeholder engagement, and progress tracking.

• Familiarity with revenue metrics and go-to-market strategies, including pipeline management, bookings, retention, and sales productivity.

• Ability to influence senior executives and frontline personnel while navigating a matrixed global organization.

• Comfortable working in ambiguous and fast-paced environments, with the judgment to prioritize essential information for the field.

🏝️ Benefits

• Two company-wide paid wellness days off each year.

• Paid day off for birthdays.

• 40 hours of paid volunteer time off annually.

• Access to free, confidential counseling and resources through a 24/7/365 Employee Assistance Program.

• Business travel medical coverage, safety measures, pre-trip planning, and emergency assistance.

• Monetary bonuses for referrals.

• Comprehensive medical/dental insurance specific to location.

• Location-specific retirement or pension plans.

• Location-specific life or accident insurance.