Revenue Operations Manager – Talent Marketplace

This is a fully remote position, open to applicants in Serbia, +5 more countries.

📋 Description

• Take ownership of and manage the company's CRM platform, ensuring data accuracy, workflow automation, and user engagement.

• Develop and sustain dashboards and reports that offer insights into pipeline health, forecasting precision, and revenue performance.

• Create and document sales processes, playbooks, and workflows aimed at enhancing efficiency and consistency.

• Recognize revenue-funnel obstacles and implement strategies to boost conversion rates and shorten cycle times.

• Oversee and enhance the sales technology ecosystem, including CRM, engagement tools, and enrichment platforms.

• Collaborate with leadership in Sales, Marketing, and Customer Success on funnel definitions, handoff processes, and attribution models.

• Assist in sales forecasting by providing accurate data models and maintaining pipeline hygiene standards.

• Facilitate the onboarding of new tools and train team members on systems and processes.

• Perform regular audits of CRM data, lead routing, and reporting accuracy.

• Conduct ad hoc analysis to support leadership decisions regarding headcount, territory, and go-to-market strategies.

⛳️ Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, or a similar analytical/operational role.

• Strong expertise in CRM platforms (Salesforce or HubSpot), including administration, workflow creation, and reporting.

• Advanced skills in Excel or Google Sheets; experience in data analysis and dashboard creation.

• Experience in designing and documenting sales processes and workflows.

• Strong analytical capabilities with a talent for translating data into actionable insights.

• Excellent communication skills and ability to manage cross-functional stakeholders.

• High attention to detail and a commitment to maintaining data accuracy.

• Familiarity with BI tools (Looker, Tableau, Power BI, or similar) is a plus.

• Experience with marketing automation platforms (Marketo, HubSpot Marketing, or similar) is desirable.

• Background in sales engagement tools (Outreach, Salesloft, Apollo, or similar) from an administrative viewpoint is a plus.

• Knowledge of revenue attribution models and multi-touch attribution is advantageous.

• Experience in a fast-paced B2B SaaS or services company is beneficial.

• Exposure to customer success operations and management of the CS tech stack is a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote working options.

• Opportunities for professional development and career advancement.

• Collaborative and inclusive company culture.