Manager, Revenue Operations

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Oversee the operations of contracted payor escalations, encompassing settlements, legal escalations, and assistance with contract negotiations.

• Formulate strategies to effectively drive escalations towards resolution.

• Administer significant escalations and projects in collaboration with ROPS, Legal, Contracting partners, and external insurance firms.

• Address intricate and substantial claim payment challenges through legal and contracting pathways.

• Partner with teams to avert recurring payment issues.

• Customize communication to suit varied audiences.

• Devise and present compelling recommendations to senior leadership.

• Establish team objectives and inspire the team to surpass expectations.

• Assume responsibility for the team's outcomes and the quality of work produced.

• Manage projects involving multiple participants and stakeholders.

• Balance competing priorities while meeting deadlines.

• Critically analyze obstacles and develop and execute solutions.

• Build teams that excel and nurture leadership development.

• Foster a diverse professional network.

• Implement coaching and feedback through a systematic approach.

• Motivate the team to embrace the leadership vision and drive change.

• Provide valuable insights for teams and projects.

• Convert strategies and complex insights into actionable opportunities.

• Identify and engage stakeholders to promote collaboration.

• Present persuasive recommendations to senior audiences.

• Carry out additional duties as assigned.

⛳️ Requirements

• High School Diploma or equivalent – Required.

• Bachelor’s Degree in a relevant field – Preferred.

• Intermediate proficiency in all Microsoft Office applications, particularly Excel – Required.

• In-depth understanding of the healthcare revenue cycle – Required.

• Strong knowledge of healthcare revenue cycle collections – Preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) matching.

• Paid time off.

• PTO cash out.

• Family resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup child and elder care.

• Maternity/paternity leave.

• Professional development programs.

• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.