Senior Manager, Revenue Management Core Brands

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain high-performing revenue management programs for franchised hotels.

• Enhance performance at both the program and brand level through initiatives that impact revenue.

• Set performance benchmarks for internal programs, vendor trials, and proof-of-concept projects.

• Create tools and resources that enhance revenue management knowledge throughout the organization and among franchisees.

• Define learning and development objectives for hotels and internal stakeholders.

• Transition the ROCS program from individual contributors to a structured team- and brand-level methodology.

• Boost franchisee satisfaction, increase the number of participating hotels annually, and adapt service offerings.

• Collaborate with vendors to guarantee franchisee satisfaction, enhance performance, ensure accountability, and achieve successful program execution.

• Oversee the annual brand standard exemptions process and manage monthly franchisee billing and vendor payments, including resolving disputes.

• Lead the team and supervise change management initiatives from assessment to implementation and stabilization.

• Develop and implement communication and change management strategies with stakeholders.

• Oversee special projects that involve cross-functional teams and establish best practices, processes, tools, and templates.

• Manage a team of three direct reports and collaborate across functions to achieve complex initiatives.

• Report to the Senior Director of Revenue Optimization Consulting Services (ROCS).

• Perform additional duties as assigned.

⛳️ Requirements

• At least 7 years of hotel experience as a Revenue Manager, business leader, or consulting experience with a focus on revenue analytics.

• Proven experience in leading teams and advising business leaders on communication and change management.

• Experience working with third-party vendors to deliver services and implement programs, including holding vendors accountable for performance and operations.

• Familiarity with franchising businesses and/or hotel management companies across various brands is highly desirable.

• Proficient in Microsoft Word, PowerPoint, and Excel.

• In-depth understanding of pricing and revenue management systems, practices, and emerging technologies is preferred.

• Working knowledge of AI tools, such as Microsoft Copilot and Claude, for data analysis, reporting efficiency, and productivity enhancement, with sound judgment regarding responsible usage and data privacy.

• Strong leadership capabilities, with the ability to guide and inspire both direct and indirect reports, fostering a high-performance culture.

• Exceptional quantitative, analytical, and strategic planning abilities.

• Excellent written and verbal communication skills, including the capability to present project analyses and conclusions in both reports and oral presentations.

• Organizational agility and a track record of executing complex, cross-functional initiatives through direct and indirect influence, ideally in a decentralized business context.

• Comfort with complexity, ambiguity, and change, with the capacity to make timely decisions under pressure, often with incomplete information, while upholding Choice’s Values & Performance.

• Bachelor’s or Master’s degree, or a comparable combination of education and relevant work experience.

• No specific certifications or credentials are necessary.

🏝️ Benefits

• Competitive compensation and benefits package, including medical, dental, and vision insurance.

• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance.

• Financial benefits for retirement and health savings.

• Employee recognition programs.

• Discounts at Choice hotels worldwide.

• Annual bonus based on the provisions of Choice's Management Incentive Plan (MIP).

• Flexible work arrangement from a home office.

• Potential travel requirements depending on the position.