Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance the Salesforce architecture, objects, fields, data models, permissions, and automation processes.

• Develop, troubleshoot, and refine Salesforce Flows and other automation tools.

• Manage and resolve dependencies between Salesforce and its connected systems and integrations.

• Assess changes for potential downstream impacts prior to implementation.

• Identify and rectify technical debt, redundant automation, inconsistent processes, and data quality challenges.

• Enhance reporting and analytics accuracy through improved data structures, reporting logic, and data hygiene practices.

• Provide continuous Salesforce administration and technical support to the RevOps team.

• Collaborate with cross-functional teams to translate business needs into scalable Salesforce solutions.

• Fortify Salesforce governance, documentation, and system ownership to minimize operational risk and reliance on individual team members.

• Assist in creating more interconnected and consistent processes across teams to eliminate system silos.

• Report directly to the Head of RevOps.

⛳️ Requirements

• A minimum of 3 years of experience administering Salesforce in a complex or expanding business environment.

• Profound understanding of Salesforce architecture, data models, objects, relationships, permissions, and automation.

• Practical experience in building and troubleshooting Salesforce Flows.

• Familiarity with Salesforce data quality, reporting, and integrations.

• Strong analytical and problem-solving abilities with a technical focus.

• Excellent communication skills and the capability to work collaboratively with both technical and non-technical stakeholders.

• Salesforce Administrator certification is preferred.

• Experience supporting Revenue Operations, Sales, Customer Success, or other GTM functions is preferred.

• Background in a SaaS or high-growth technology company is preferred.

• Experience managing Salesforce technical debt and governance is preferred.

• Knowledge of common GTM and RevOps tools as well as Salesforce integrations is preferred.

🏝️ Benefits

• Performance bonus.

• Flexible benefit plans for employees and their family members at no cost to employees.

• 401(k) matching.

• Competitive compensation package.