Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish stages for the pipeline, manage account and contact data, opportunity records, and facilitate handoffs.

• Record definitions of fields, ownership, and modifications to data.

• Oversee pipeline and attribution reporting.

• Identify and rectify data generation issues at the source.

• Collaborate on reporting definitions with sales, marketing, solutions, and leadership teams.

• Analyze the pipeline for stalled opportunities, missing context, and disrupted handoffs.

• Operate several AI agents concurrently to reconcile records, highlight exceptions, and create process documentation.

• Validate reporting logic prior to disseminating findings.

• Develop applications and workflows with agents to enhance routing, identify follow-ups, and support data quality and attribution assessments.

• Convert recurring inquiries into reusable reports or workflows.

• Monitor adoption rates and refine processes that hinder user efficiency.

• Manage CRM operations and supply the commercial team with a dependable view of the pipeline, its origins, and necessary focus areas.

• Ensure that AI-assisted operations enhance speed and coverage while adhering to governance and validation protocols.

⛳️ Requirements

• Proven experience in revenue operations, sales operations, marketing operations, business operations, or a related systems and process role.

• Strong judgment regarding CRM and data accuracy.

• Proficiency in distinguishing between a clean report and a reliable operational signal.

• Capability to communicate effectively with commercial teams using straightforward language and to establish practical processes.

• Hands-on experience with AI, including the ability to direct multiple agents in analyzing, drafting, reconciling, and verifying work while ensuring quality outcomes.

• Comfort in creating custom applications or workflows with the aid of agents.

• Initiative-driven attitude towards ambiguous tasks.

• Commitment to data stewardship, thorough documentation, access limitations, and effective change management.

• Experience in supporting a B2B revenue team in its early stages or during rapid changes.

• Background in designing attribution models or analyzing campaigns to pipeline connections.

• Expertise in enhancing CRM adoption through straightforward workflows and valuable reporting.

• Ability to work autonomously and transform vague objectives into tangible results.

• Capacity to engage stakeholders early when decisions, risks, or dependencies necessitate their input.

🏝️ Benefits

• Eligible employees can enroll in medical coverage.

• Eligible employees can enroll in dental coverage.

• Eligible employees can enroll in vision coverage.