Revenue Operations / CRM & Automation Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee and enhance CRM platforms to maintain data integrity and precise pipeline monitoring

• Design and implement workflow automations using Zapier or Make, integrated with LLM APIs

• Create, execute, and manage internal or customer-facing AI agents for tasks such as email drafting, lead triage, and summarizing call transcriptions

• Develop and sustain performance dashboards for immediate revenue metrics and conversion rates

• Evaluate operational bottlenecks and suggest AI-driven solutions to boost sales team efficiency

• Document technical processes and educate internal teams on newly deployed AI systems

• Upgrade the technology stack and implement AI solutions for expanding US businesses

⛳️ Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Systems Administration

• Extensive hands-on experience with HubSpot, Salesforce, or comparable CRM systems

• Strong expertise with Zapier and/or Make for creating intricate, multi-step automations

• Practical experience in integrating Generative AI models, such as OpenAI and Anthropic, with CRMs and external databases

• Familiarity with APIs, webhooks, and advanced prompt engineering

• Experience in developing AI agents, chatbots, lead qualification, automated outreach, and CRM enrichment workflows

• Capability to create revenue dashboards and monitor pipeline, conversion rates, and sales performance

• Advanced English proficiency (B2/C1)

• Basic technical skills in JSON, HTML, CSS, and JavaScript or Python

• Strong analytical, problem-solving, and process optimization abilities

• Experience in implementing AI-driven lead scoring and sentiment analysis

• CRM integrations with marketing and customer success platforms

• Experience in documenting workflows and training teams on automation tools

🏝️ Benefits

• Competitive compensation

• 100% remote work structure

• Standard Monday-Friday schedule