Revenue Operations Analyst II

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design and enhance the top of funnel merchant lifecycle processes, starting from Marketing engagement to Contact creation, Account readiness, and Discovery handoff, with a focus on automation, data quality, and thorough documentation.

• Define and take ownership of lead routing logic, automation triggers, and lifecycle dependencies that dictate lead and account movement through the top of funnel; collaborate with Business Systems for implementation.

• Manage cross-functional initiatives from start to finish, engaging with Sales, Marketing, Partnerships, Legal, Product, Revenue Ops, Analytics, and other teams.

• Assist in attribution tracking and funnel conversion analysis for Marketing, BDA, and performance at the early funnel stage.

• Oversee workflow automations including Slack notifications, cross-tool workflows, and process triggers to enhance speed-to-lead and minimize manual tasks.

• Work alongside Business Systems to enhance Salesforce and related GTM tools for improved lead and account management efficiency and data integrity.

• Educate and support revenue teams on top of funnel processes and tooling updates with Revenue Enablement.

⛳️ Requirements

• A BA/BS or an equivalent 4-year degree is required.

• A minimum of 2 years of experience in revenue operations, sales operations, or marketing operations.

• Proficiency in Salesforce; having administrator experience is an added advantage.

• Familiarity with marketing automation platforms like Pardot and HubSpot.

• Advanced skills in Excel / Google Sheets.

• A solid understanding of business intelligence tools.

• Experience with lead lifecycle management, lead routing tools, data enrichment tools, lead scoring, or attribution frameworks is preferred.

• Previous experience in data analysis, reporting, and measuring funnel performance.

• Ability to manage and nurture key stakeholder relationships in a dynamic environment.

• Strong organizational skills, a growth-oriented mindset, and a tendency to document and systematize repeatable processes.

🏝️ Benefits

• Health care coverage - Affirm pays all premiums for all levels of coverage for you and your dependents.

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.

• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.

• Equity rewards.

• Monthly stipends for health, wellness, and tech expenses.

• Reasonable accommodations during the hiring process.