Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct audits, enhancements, merges, and standardization of Salesforce account and contact records.

• Rectify names, titles, roles, emails, phone numbers, addresses, and account hierarchies within restaurant organizations.

• Utilize ChatGPT, Claude, Clay research agents, automation platforms, and AI workflows to standardize, normalize, classify, and enrich data at scale.

• Confirm ownership for owners, operators, general managers, and marketing leads; eliminate outdated contacts and map buying roles.

• Investigate restaurant ordering, POS, reservation, website, and delivery platforms.

• Oversee ZoomInfo, Restaurantology, and other enrichment or technographic data providers, including field mapping, sync rules, match rates, and credit usage.

• Define data standards, necessary fields, validation rules, and naming conventions.

• Implement regular data hygiene routines and deduplication automation.

• Create dashboards to monitor completeness, accuracy, duplicate rates, and enrichment coverage.

• Assist in territory alignment, list building, segmentation, and campaign targeting with Sales, Marketing, and Sales Operations.

• Maintain a data dictionary and operational playbooks.

• Review CRM data and provide data health scorecards and remediation strategies.

• Evaluate data sources and suggest additions, cuts, or renegotiations.

• Configure enrichment field mappings and sync rules.

• Manage repeatable cleaning, verification, and merging processes.

• Report monthly on data health to Sales and Marketing leadership.

⛳️ Requirements

• 2 to 4 years of experience in revenue operations, sales operations, marketing operations, or CRM data management.

• At least 2 years of practical Salesforce experience.

• Proficient in Salesforce data imports and mass updates using Data Loader or Data Import Wizard.

• Familiarity with duplicate and matching rules, merging accounts and contacts, validation rules, account hierarchies, reports, and dashboards in Salesforce.

• Experience with B2B data and enrichment platforms like ZoomInfo, Apollo, or Clay, including Salesforce sync configuration.

• Hands-on experience with AI tools for data cleaning, classification, or enrichment.

• Strong skills in Excel or Google Sheets, including XLOOKUP, pivots, and cleanup formulas.

• Workflow and automation experience with Clay, Zapier, Make, or similar tools.

• An investigative mindset with a keen eye for detail.

• SQL experience preferred.

• Salesforce Administrator certification preferred.

• Experience with Salesforce deduplication and data quality tools such as DemandTools, Cloudingo, or RingLead preferred.

• Background in the restaurant, hospitality, or restaurant-tech sectors preferred.

• Familiarity with Restaurantology or other technographic data sources preferred.

• Exposure to territory design or account scoring preferred.

🏝️ Benefits

• Annual bonus target: 10% of base salary.

• Equity offered to every employee.

• Remote work available within the United States.

• Quarterly peer recognition through Super Booms.

• Company contributions to causes selected by team members.

• Opportunities for growth and development within a scaling SaaS company.

• Meaningful equity provided for all employees.

• Comprehensive medical, dental, and vision benefits.

• 401(k) plan.

• Wagmo Wellness Plan for pets.