Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance and support workflows from quote to cash, encompassing CPQ, order forms, contract modifications, subscriptions, entitlements, and updates to downstream systems.

• Collaborate with Finance and GTM Engineering on workflows related to usage, billing, monetization, and reconciliation across CRM, product, billing, and finance systems.

• Manage Salesforce and GTM systems by developing reports, dashboards, flows, automations, and system improvements.

• Ensure data quality and governance for accounts, opportunities, contracts, usage, renewals, and customer records.

• Diagnose issues within GTM systems and processes to identify root causes.

• Develop automation and AI-driven solutions to minimize manual tasks.

• Assist with systems and reporting related to forecasting, routing, territory, quota, and commission decisions.

• Collaborate with the Director of GTM Engineering on requirements gathering, testing, implementation, documentation, and process optimization.

• Establish scalable operational processes as Deepgram expands.

⛳️ Requirements

• 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a similar position.

• Proficient hands-on experience with Salesforce, including reporting, flows, automation, and data management.

• Background in working with CRM, CPQ, billing, contracts, or other GTM systems.

• Strong analytical and problem-solving abilities with a keen attention to detail.

• Proven history of enhancing workflows.

• Comfortable utilizing AI and automation tools.

• Ability to collaborate effectively across GTM, Finance, and technical teams.

• Experience in a usage-based or consumption-based business model.

• Familiarity with CPQ and contract-generation tools.

• Knowledge of billing or metering systems.

• Proficient in SQL or experience handling GTM/customer data.

• Familiarity with automation environments such as Claude, Cursor, n8n, Workato, Retool, or similar tools.

• Experience in a rapidly growing SaaS or AI company.

• Required to use and be comfortable with AI; candidates should actively engage with and experiment with advanced AI tools.

🏝️ Benefits

• Equity

• Bonus

• Benefits