Revenue Operations Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Enhance and support quote-to-cash processes, encompassing CPQ, order forms, contract modifications, subscriptions, entitlements, and updates to downstream systems.

• Collaborate with Finance and GTM Engineering on workflows related to usage, billing, and monetization, ensuring reconciliation among CRM, product, billing, and finance systems.

• Act as a proactive operator for Salesforce and GTM systems, developing reports, dashboards, flows, automations, and system improvements.

• Ensure high standards of data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records.

• Diagnose and resolve issues in GTM systems and processes, focusing on identifying root causes instead of depending on manual workarounds.

• Recognize repetitive or cumbersome workflows and assist in creating automation and AI-driven solutions to minimize manual effort.

• Aid in the systems and reporting necessary for operationalizing forecasting, routing, territory management, quota, and commission decisions.

• Collaborate with the Director of GTM Engineering on system requirements, testing, implementation, documentation, and ongoing optimization.

• Contribute to the development of scalable operational processes as Deepgram expands while remaining engaged with daily tasks that highlight areas for system improvement.

⛳️ Requirements

• Located in London with substantial overlap to customer business hours.

• Proficient in written and spoken English.

• 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a similar role.

• Strong practical experience with Salesforce, including reporting, flows, automation, and data management.

• Experience in working with CRM, CPQ, billing, contract, or other GTM systems.

• Excellent analytical and problem-solving abilities with a keen attention to detail.

• Proven history of enhancing workflows, rather than merely executing existing processes.

• Comfortable utilizing AI and automation tools to diminish manual work and enhance operations.

• Capability to collaborate cross-functionally across GTM, Finance, and technical teams.

• Background in a usage-based or consumption-based business.

• Familiarity with CPQ and contract-generation tools.

• Awareness of billing or metering systems.

• SQL knowledge or experience working with GTM/customer data.

• Familiarity with tools such as Claude, Cursor, n8n, Workato, Retool, or similar automation platforms.

• Experience in a rapidly growing SaaS or AI company.

🏝️ Benefits

• Equity.

• Bonus.

• Remote work from London, UK.

• Proficiency in additional European languages is a plus.