Revenue Cycle Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Mentor and oversee the daily supervisory activities of the Revenue Cycle Services Team.

• Guarantee the execution of revenue cycle assessments, identification of systemic issues, solutions for systems/processes, integrity assessments of the revenue cycle, workflow processes, billing, and resolution of outstanding accounts receivable.

• Monitor the workload of the team.

• Supervise the Revenue Cycle Team by assigning tasks, tracking progress, and assessing timeliness, quality, and adherence to policies.

• Organize and guide daily team operations.

• Conduct revenue cycle analyst duties as required.

• Facilitate the onboarding and training of new team members.

• Develop and mentor team members.

• Supply management with feedback on team member performance and engage in evaluations, coaching, and corrective measures.

• Promote employee engagement and create a supportive work atmosphere.

• Manage customer contracts to ensure timely service delivery and accurate status reporting.

• Track Revenue Cycle KPIs and work with management to enhance cash flow, reduce denials, and decrease bad debt.

• Investigate denial trends and address root causes in collaboration with department leadership.

• Maintain a thorough understanding of Revenue Cycle Management processes.

• Create new processes and refine existing ones to enhance quality, efficiency, and speed.

• Enforce guidelines, processes, and procedures to achieve objectives and ensure regulatory compliance.

• Assist in management decisions and contribute to team planning and strategy.

• Execute other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Health Information Management, Accounting, Math, Business, or related fields; or a comparable combination of education and experience.

• Over 5 years of relevant experience, including a minimum of 3 years in a supervisory role.

• Extensive background in implementing, supporting, optimizing, and upgrading MEDITECH and/or other EMRs.

• Proven experience in mentoring less experienced team members.

• Experience in evaluating performance against financial goals and creating action plans to achieve a profitable service line.

• Comprehensive understanding and in-depth knowledge of the healthcare revenue cycle.

• Familiarity with medical terminology, billing guidelines, HIPAA, and compliance standards.

• Strong knowledge of third-party billing requirements and HIPAA 837/835 electronic language.

• W2 project-based consultants must provide a computing device that meets industry standards and security best practices.

• Ability to uphold high work quality standards.

• Capacity to thrive under time constraints.

• Service-oriented mindset.

• Independence and excellent follow-through skills.

• Receptiveness to feedback and a willingness to enhance skills.

• Ability to adapt to changes, delays, or unforeseen events while maintaining a positive outlook.

🏝️ Benefits

• A variety of health and dental plans with nationally recognized networks.

• Vision benefits included.

• Comprehensive wellness program.

• Employee assistance program available for employees and their families.

• Competitive salary packages.

• Retirement savings plans offered.

• Company-funded disability and life insurance.

• Pre-tax savings opportunities (HSA and/or FSA).

• Professional development programs available.

• Flexible remote work opportunities.

• Generous paid time off policy.

• Flexible scheduling to accommodate unexpected events.