Revenue Cycle Specialist, III

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert regarding order-to-cash processing tasks.

• Assist internal team members with procedures and necessary documentation.

• Execute Revenue Cycle processes, manage queues within the Electronic Medical Records (EMR) system, and resolve patient claims issues.

• Aid in workflow management and team resource distribution in partnership with leadership.

• Attend and co-facilitate meetings with various internal departments.

• Utilize Microsoft Office and EMR reporting tools to assist team objectives and fulfill leadership requests.

• Engage in cross-departmental project initiatives.

• Carry out tasks and document information in accordance with Standard Operating Procedures and established workflows.

• Contribute to initiatives aimed at process enhancement.

• Collaborate across functions to support Revenue Cycle and Order to Cash operations.

• Adhere to the company's mission and values while complying with Quality Management System policies and procedures.

⛳️ Requirements

• High School Diploma or General Education Degree (GED) is required.

• A minimum of 2 years of experience in a contact center, data entry, or customer service setting.

• At least 2 years of experience using various computer systems, including Microsoft Office Suite, Excel, Epic, and Onbase.

• A minimum of 1 year of experience in a medical data entry role utilizing EMR systems.

• Demonstrated ability to address complex issues related to overall workflow processes.

• Familiarity with HIPAA Laws.

• Knowledge of medical terminology, medical billing, and insurance language.

• Understanding of laboratory terminology.

• Proficient in Adobe Acrobat, with the ability to navigate multiple systems within order workflows and convert files to PDF format.

• Proven capability to perform essential duties with or without accommodation.

• Authorization to work in the United States without needing sponsorship.

• Ability to meet work queue turnaround time requirements.

• Strong attention to detail, organizational skills, and record-keeping abilities.

• Excellent analytical, problem-solving, interpersonal, written, and verbal communication skills.

• Ability to work independently, maintain organization, adapt to changing workloads, and complete tasks in a timely manner.

• Willingness to adhere to a designated schedule and work overtime as needed.

• Capability to use a mobile device, tablet, or computer, and perform typing for approximately 90% of a standard workday.

• Consistent and reliable attendance.

• Preferred: experience with project-based work, peer mentoring, managing multiple concurrent work streams, and process documentation using Microsoft Visio or similar applications.

🏝️ Benefits

• Equal Opportunity Employer protections for Minorities, Women, Individuals with Disabilities, and Protected Veterans.

• Standard work shift.

• No travel required.